Entertainment For Lively Minds
This podcast contains important news for podcast listeners

With "Seventies" Mike Johnson at the faders, David Hepworth and Mark Ellen remember the Tom Hibbert cookery course, talk about what was in the George Harrison film and what should have been in it, what Tony Bennett does that rock bands don't and the correct way to pronounce Yngwie Malmsteen.
Plus we're announcing how you'll be able to get the full podcast in future only if you're a subscriber to the magazine. David Hepworth explains why we've taken this decision and how it will work here.
To make sure you continue getting the podcast without interruption you need to go to http://www.wordpodcast.co.uk and enter your Web ID (which is on the address label that accompanies your subscription copy) in the box provided.
If you don't already subscribe then you should take advantage of our special offer of a year's subscription for just £40. This offer lasts for the rest of the year.










This Boy clip
http://www.youtube.com/watch?NR=1&v=ZidkQFCkYGk
I nearly forgot...
That big thing through which George Harrison is watching the footage is called a Steenbeck Table Viewer. Originally designed for viewing footage of tables, presumably.
Nice podcast
Good to see more subscriber benefits as well - thank you.
Any chance making it simple?
OK, I don't have an ipod or itunes. I don't want to install any podcast reader software stuff. I don't want to have to sign up to any Google mail type stuff. Can't I just download the podcast directly and just drag and drop it on my generic mp3 player like I always have?
I am a subscriber btw.
Happy to subcribe but...
I too do not do the "Itunes" thingy and would like to be able to play on my non Apple product MP3 player - please advise - thanks
There are other options
We list a few at http://www.wordpodcast.co.uk/instructions
Eh?
What's my "subscriber podcast URL"? I just subscribed. Do I not have it yet? I thought it was the subscriber ID?
The instructions
Are for when you've got your podcast URL. You get this using the subscriber ID.
http://www.wordpodcast.co.uk/getlink
Sorry Fraser
I read some other posts and realised that. I won't have my subscriber ID for a few days I guess as I only subscribed yesterday.
It's sad
and a little frustrating, but completely understandable, and it will probably force me back into the fold.
In the months before my subscription lapsed and I went "ad hoc" I'd started to see Word as a Podcast and blog with free magazine anyway, so fair's fair.
Have you got any freebies for new subscribers at the moment (bespoke offers accepted, including that Hazell Dean picture you've got on the wall)?
oh well -
it was fun whilst it lasted and sincere thanks to all concerned.
I have listened to them all - even had my personal history with the 'casts printed in issue 100 - made my wife cry. Fact is, I can't afford to subscribe. I won't bore you with the sob story but fact despite being nearly 50, middle management blah blah blah I am cash poorer now than I have ever been. As I've only bought the magazine twice this year it seems only fair that those who support the team reap the full rewards. Development Hell is a business after all.
The priority here has to be trying to keep a roof over our heads.
I bought a gift subscription for my mate
but she doesn't download the podcasts, I see no reason why you can't have her unused podcasts? Send me a DM and unless Development Hell object strongly I'll let you have the Sub number.
You, sir are a gentleman,
a scholar and an acrobat. That is very kind of you, thanks.
"Does not seem to be a valid podcast URL"
Or so says iTunes when I paste my subscriber ID generated podcast link in...
If I go to it in my browser it says "Feed Code Error", whatever that may be.
I think
This is fixed now.
Can confirm fixed in iTunes
Can confirm fixed in iTunes now
a pedant writes
wasn't it Deirdre Birchwood not Birchall ?
I wondered about that
I used to say Birchwood and then I thought I was wrong so I corrected myself.
Research
Watched a Couple,OK 6,episodes last night of "Whatever Happened......." and can confirm it's "Birchwood".
If any of you haven't seen it in years i highly recommend getting the DVD.
It's Deirdre Birchwood everybody
My mistake.
I met Bert Jansch at London radio station GLR...
around 15 years ago and asked him how he pronounced his name. He definitely used a hard "j".
Many people pronounce Robert Moog's name incorrectly, which should rhyme with "vogue".
It must be a Scottish thing
The three people in Edinburgh I know with this surname all use a hard J.
I don't think it matters
how you pronounce "Yngwie" "Malmsteen", it's not as if either name is genuine. He made up that spelling to sound like an international rockstar with exotic appeal...ha ha.
If he ever moved back to Sweden he'd have to change the spelling or face a lifetime of sniggering every time he introduced himself...
(There is the mans name Yngve in Sweden, but adding the i makes it sound like a girls name to us...and the extra e in Malmsten is just...silly. I guess you could argue that it suits him very well.)
I was going to subscribe this summer, but when I was looking for the details it said nothing about international subscriptions anymore and the only offer I could read about was some annoying three month deal or something like that.
So I got fed up and returned to reading the blog instead and thought that I would deal with it some other time. Forgot all about it.
I guess I'll have to get around to it one of these days now.
I would miss the podcast. Next thing you know they will only let subscribers post on the blog...(Shut up, don't give them any ideas!)
I thought this was how his name was pronounced...
http://www.theonion.com/articles/yngwie-malmsteen-officially-changes-mid...
Awwww
I've listened to every last podcast. On one rather tough posting in a remote part of Cameroon I'd listen to them several times (not much else to do) after waiting hours for them to download.
I now live in Hanoi. It's too humid to exercise (we rush between airconned bubbles on motorbikes) meaning that we just pile on pounds and get less and less fit. To try and beat this I try to pedal an exercise bike on a roof for half an hour every night after work. The Word podcast alongside the Kermode/Mayo podcast and the Guardian football cast keep me entertained and pedalling.
There is no possibility of getting the magazine here on a subscription. I have enquired before about getting it on Kindle but I've been told that it is not a priority.
I normally get back to the UK twice a year and I buy the magazine each time - normally coming back to Hanoi with a couple of month's worth of editions.
I know that getting people to subscribe to a magazine is the publishing Holy Grail but I physically can't. I've always been a major magazine reader but never subscribed. Put the magazine on Kindle and tell me where I send the money and I'm there and then I can enjoy the podcast and the magazine too.
Right now I can't help but feel annoyed. Yes, you'll get more people to subscribe but in the end the readership/listenership will drop. The quality of the podcast is what made the magazine unique now it's just a bolt on extra if you subscribe.
I feel like I'm losing a friend.
Bollocks.
Couldn't you just subscribe
Couldn't you just subscribe and get them sent to a mate or family member in the UK and pick up a bundle a couple of times a year to take back, rather like you do at the moment? That way you get the podcast, the online version of the magazine, plus every issue and, ahem, "a saving of more than £28 a year on the news-stand price".
It's not like I am in the
It's not like I am in the trenches or Wormwood Scrubs or something. There are plenty of other magazines for me to read here (including those who make themselves available on line).
I buy The Word whenever I can when I am home. I'd buy it every month if they'd make it available to download.
But mostly I liked the podcast. I don't particularly like being made to feel like a freeloader for downloading something that was offered to me for free. If The Word want to change the rules then surely it might be a good idea to also make The Word available online.
In addition making the poor bastards who buy the mag every month on the news stands feel so unvalued is a little harsh too.
I can see no sense at all in linking an online, internationally download-able pod to an essentially local bit of print.
Normally the rule is - add some value don't take it away. Give the subscribers something extra - don't takeaway from what we already have.
Of course I can understand but it seems like an error. The Word is going to matter a lot less.
I've posted elsewhere about this....
...question of downloadable versions, Kindle versions and iPod versions. I can understand how they have many things to recommend them, particularly for overseas readers.
But we're a small independent operation. Unlike most magazines we're not owned by a multinational who can make big bets on how people might or might not be consuming media in the future. It would be years before we would make back the outlay on an iPod edition of the Word. We have to do what we can do with the resources we've got.
We go out of our way to provide the best service that we can and make it available at the best value we can. I don't think anyone in the magazine business has added more value over the years than we have. For all the talk about international brands and "reach" and all the rest of it, we are an essentially local business. We pay our staff in local currency. We want to continue doing so. That's why we're doing this.
Something I wrote a while ago
http://ourmaninhanoi.com/2011/04/29/of-kindles-vpns-torrents-and-clouds-...
I don't pay for much - and in most cases that's because I'm not given the chance - but I do pay for content. I wasn't aware that Kindles were so hard to cater for. The iPad may be the technology that gets the headlines but in my experience the Kindle is the choice of the expat. Not forgetting that Kindle apps mean you can read it on your phone or laptop if you don't have the Kindle itself.
For me I was aware of the podcast way before I knew of the magazine and it was hearing the podcast that kept me buying the magazine. I think there is a point that has been missed here.
You have a podcast downloaded and listened to by, I'm guessing, a huge audience.
There was probably a time when you might have viewed that as an advert. You might have considered even paying for the airtime. Now you've built up your audience over 200 podcasts and you're turning your back on them.
It feels like you've increased your immediate revenue but hastened your demise in one move.
I'm looking at it from the expat point of view but I can't really see how it makes long term sense in the UK either.
I appreciate the response
I appreciate the response and understand your reasons even if I don't agree with the decision.
I guess I have a long distance relationship with The Word.
Before I'd get to see you twice a year but the podcast was a weekly chat.
Now, though it's a relationship that can't work. Sadly, time to move on I guess.
Similar situation in Doha
Coupled with unreliable postal selivery service, plus I'm seldom back in the UK to collect the job lot of magazines. I shall try to make this work somehow as I'll miss the podcasts too much if I don't.
Yikes another Word reader in
Yikes another Word reader in Qatar - You'll be telling me you support York City too next. Live out in the sticks (well, actually there are no sticks, just sand) and have subscribed for two years. Copies do tend to arrive late but only one issue has not arrived at all. As a subscriber you get electronic copy e-mailed so got to read it anyway,if not quite in the traditional, relaxed manner. Go on subscribe, life's too short not to!
I like you
You can come again.
Thank you
The feeling is entirely mutual, and I will.
Looks like you have a reliable method of receiving mail...
The problem I've found is not necessarily Q Post's receipt of incoming overseas mail, but the lack of PO boxes available to the general public. I have to rely on either my work or my landlord to collect my mail, which introduces the additional risk of late delivery or loss. I've subsequently lost bank cards and other mail but have managed to rectify the situation fairly quickly. I'm not massively into football but cheer on Ross County when I get time!
I am not a number
I am a free man!
Done everything as instructed and lo... it's downloading ALL the podcasts, included the ones I already have. Bloody internet.
The opposite problem
I managed to get the number (found it in old email) to work easily enough, but the old podcasts just appear as a greyed out list with no "get" option...
had the same problem
- why - this seems to have not been properly thought through and tested - first the link to subscribe doesn't work, altho that's now fixed, then this!
speaking as a subscriber, to be honest can't see the podcast attracting many new subscribers to the mag - not that it's not an enjoyable if irregular listen, but if you've not bothered subscribing before for whatever reason don't think it will swing the balance.
incidentally the next batch of tesco clubcard reward vouchers will be issued at the end of the month, and they have a very good deal for anyone who is thinking of subscribing - about £20 in vouchers for a year's sub.
finally, at the risk of reopening an old debate, if you want to save money why not ditch the cover cd - or make it for subscribers only - does it really attract casual purchasers to buy the mag from a newsagent?
agree
Or make the tunes download only - save cost, save resources and take people to the download pages of this site where hopefully more money can be made.
Just renewed my subscription
with Tesco Club card vouchers.
£19.50. Bloody marvelous!
Subscription Aggro
My bank account is in France, but I am currently back in the UK. For some reason I can't get this subscription offer section to accept that quirk and accept my order. I had a similar problem earlier in the year when I arrived back in Blighty and tried to sort out the continuation of my recently lapsed subscription, I ended up not bothering and just picking the magazine up at the local newsagent.
So if someone out there would be kind enough to "gift" me a subscription to my UK address then I will reimburse immediately - or in advance - via Paypal...
... over to you, kind folk...
EDIT: *sorted* - thanks for your help, you you.
Help!
I bought a subscription as a gift for my daughter, but she's not fussed about the podcasts. I tried to use her code to get a URL so I can get them, but it just came up as an invalid number.
I'm using a 3 digit, 1 number, 4 digit code, starting with Vps. Does this sound correct, or am I using the wrong numbers?
And as Max Miller used to say, here's a funny thing. In Australia we have the strange (and costly) option of buying the current air mail edition of the mag for close-on A$18 (£11.50), or the 3 month-old sea mail version for around A$12 (£7.65).
So, having already read the air mail issue of 104 on a recent plane journey, yesterday I jumped back in time and picked up the current sea mail issue of #102 at my local newsagent. And here's the thing: it was the subscriber’s edition with the beautifully unadorned front cover, on sale in a newsagents. Fancy that!
Without knowing the details of the subscription...
It's difficult to say. Drop me a line with some details, and I'll look into it.
Thanks Fraser
Sorted.
Ok...
I've got my link and subscribed to the podcast again.
By the way is there any reason why the Word Podcast doesn't come with artwork on iTunes? (Well it doesn't for me anyway). Just a minor point but all my other podcasts do and I hate the default iTunes artwork!
I have to say I think this move is a mistake
I have often commented on the great value The Word provides overall. I probably like the podcasts as much as the magazine and this ere blog is a lovely bit of icing. I simply can't see the point of the move - following on from only those with an iPhone being able to get it a day early. I have an iPhone and am a subscriber so won't miss out but I do think it's a somewhat capricious and contrary step to take. Surely, the podcast gets Wordism out to a wider audience so limiting it to those already in the faith feels retrograde.
I'm sure you have made efforts to get the Podcast sponsored but perhaps you need to redouble your efforts in that area if it's a question of increasing your revenues. I recognize that Apple don't share much in the way of audience information but there must be a suitable client out there willing to cough a few quid for an embedded relationship with a select target market. However, the fact that no such client has been found may indicate that the podcast, in and of itself, is not a sufficient incentive to draw people into the brand.
As I said, it won't affect me and I'll continue to tune in for all the wonderful old bollocks talked but it just feels a little like the boy who suddenly has picked up the football and trotted home, leaving his friends more than a little miffed
damned either way
i like the podcast for what it is ... if it self-consciously became more "sponsor friendly" then it would have turned into something else which might alienate its current listeners ... The problem then is finding a sponsor willing to part with hard cash to be associated with the podcast as it exists: a bunch of blokes (and the occasional woman) talking bollocks around the general theme of pop music
finding a sponsor in such circumstances is a lot harder than it's given credit for, i feel
so stay the same, make it harder to attract financial support because it's such a niche effort OR change to the non-sweary, market-friendly podcast in association with Volkswagen, manufacturer of the Polo for your family needs (or whoever) and piss off the Massive - damned either way, no?
Hate to sound like the old soldier....
.....but we have doubled and redoubled and then redoubled again our efforts to get sponsorship around the podcast. For five years. With no success.
Many advertisers listen to it and like it. One advertiser said to me "it's a fantastic thing which has a brilliant relationship with its listeners. if I put my product alongside it my product would only be perceived as getting in the way."
I listen to some very good and very popular podcasts from The Guardian and The Times and The New Yorker. If these were bursting with sponsorship and advertising revenues I might agree that we were failing in our jobs. They aren't.
With a tiny handful of exceptions advertisers don't understand podcasts and don't particularly want to understand them either. This has been borne out by the experience of all kinds of publishers and producers. It's not just us.
I've come round to the view that we should celebrate this. If we had a major sponsor the first thing they would probably want to do is influence the content. I can't see anyone being happy about that.
That's why we're saying to people: if you like this thing then help pay for it by subscribing and you'll get it alongside the magazine, the CD, the website and all the rest. If you quite like, you'll get the short taster for nothing. If you don't like it, there's no problem.
Good
I hate adverts. I don't mind subscribing at all and see the podcast and mag as part of the bundle. The last thing I'd want is some lame product placement. With a PVR and no Sky I manage to avoid almost all adverts and that's the way I like it.
My key point
was that by limiting the full podcast to subscribers only you are likely to limit your audience rather than grow it. A little self-defeating in my view. I am a subscriber so it makes no odds to me.
On the subject of sponsorship, The Guardian's Football Weekly hugely irreverent and highly entertaining is sponsored neither obtrusively or with any effect on content. It would be a pretty dim client that got into bed with you and then tried to change you.
Football weekly
It's a much easier sell. It's a football podcast, sponsored by a company who make a football related product. We don't have that niche, and it makes it impossible for us to find sponsorship. Believe me, we've tried. And then we've tried again. It's an issue all podcasters are facing, and very few - including most of the Guardian podcasters - are able to report any kind of success.
As for self-defeating, it's pretty clear cut: self-defeating would be to continue as we were, with the podcast consuming an increasing amount of time, money and resources without really offering a concrete return on those. So we can either stop recording it altogether or include it as an incentive to subscription, which is the one thing that does ensure we can continue to produce the magazine and the podcast and to host this website and so on.
I hear ya, Fraser - and - I'm on your side
The side of the angels, the side of the plucky little guy against the McCorp owned by The Man. I buy into the whole "we've only got two pieces of string and some chewing gum - but heck let's put on a show the kids will love" schtick.
However, before the strains of a small violin start to play, The Wordcast is a valuable piece of collateral in getting the brand better known. It provides a platform form The Hep, Lord Ellen and others to discuss their opinions which keeps them at the forefront of those suits who work for The Man at the Beeb or The Guardian or News International or wherever. And gives a chance to other musos, writers and itinerants to come into plug their latest tour, book, whatever. All of this being an excellent promotional tool for Wordism and the good book Word.
I want you to make money, thrive and continue to provide the witty, quirky and entertaining stuff that I and many (though clearly not enough) other people love. Shutting access for people not already aware of this wondrous place in the absence of much else by way of promotional budget may not be the best route forward.
To take Mr Hep's point earlier, I have no clue either about the future of print journalism, but rather like the music and musicians you write about, I suspect that you will have to provide all sorts of things for "free", in the hope of getting other stuff paid for.
And we do.
This website being just one of them. The 15 minute version of the podcast being another. And lots of other things that i can't name right now, none of which we're shutting access to.
Re: "the valuable piece of collateral" point. It undoubtedly has *some* value as that but nothing like as much as it needs to have in order to justify our continuing to put resources into it.
At the beginning of Digital, all media groups put lots of money into building sites and doing podcasts. Their belief was "if we give this away for free we'll sell more magazines". That didn't prove to be the case. It wasn't the case for any magazine in the whole world.
Then they changed their reasoning to "if we build up huge numbers by giving this away for free then we're bound to sell some advertising on the back of it." But what actually happened is that the value of digital advertising declined as the supply of it increased. So that wasn't any use. I listen to lots of podcasts and I don't hear one which is getting serious ad revenue.
There is no perfect elegant solution to the dilemmas we face, just as there is no solution to the ones facing musicians. In fact broadly what's happened in the musical arena is that as the retail value of records has dwindled to almost nothing the price you have to pay for a ticket to a live show has increased about five fold.
So it seems reasonable to say to the people who appreciate what we do that they might contribute to keeping it alive, particularly when we're offering such an insanely good deal.
"At the beginning of
"At the beginning of Digital, all media groups put lots of money into building sites and doing podcasts. Their belief was "if we give this away for free we'll sell more magazines". That didn't prove to be the case. "
How can you be so sure? I think you are mistaking your situation for magazines and newspapers who put their content on site and then tried to sell a print version as well.
I can't believe you think that the podcast doesn't help you sell more magazines. If you really are struggling quite so badly then my thought would be...imagine what a mess you'd be in without the podcast.
You're about to find out.
Despite everything you have said I still think you undervalue the podcast in its present format and availability. I noticed another person posting that the cast was one of only three they download. I am the same. I've spent hours looking for anything as good but with the exception of Kermode/Mayo I know it isn't out there. It's exceptional. Now you're going to limit it to a handful of people.
Sure it's bugged me overtime. The over coverage of Dylan and Springsteen could have made it into some kind of podcast drinking game. Only Word magazine casters could have nonsensically asserted in such an high pitched indignant tone that the average internet user was themselves indignant. And now Queen seem to been elevated to Incredible String Band podcast heights - although I am not entirely sure why.
In general the suggestion that, beyond the massive, internet users were freeloaders and idiots was more repeated a number of times (so yes I saw this day coming).
But despite all of that it was a great podcast. I don't get the point of such an array of talent broadcasting to such a tiny audience. Will you still be able to get guest talent with such a promise?
What about the summer holiday time podcasts that are missed - will people be so forgiving when they've been promised as part of a deal?
One thing that the Word managed to do was to take us back to the days of personality lead music magazines. I think you just lost a lot of the personality.
Okay - really will shut up now. I just thing you're making a big mistake.
And if people are emptying piggie banks to pay for their subscription you can't really go back on this decision. Even if it fails and eventually hits circulation it's going to be very hard to reverse.
I think you should come back to Blighty...
....and be our marketing manager.
Can't afford to pay you, of course.
Looked at another way
It's all very well for people to complain that the podcast should continue to be free and that it helps extend The Word brand, but as DH and FL have explained, commercial reality forces them to make a hard business decision.
I'd be interested to know what proportion of those people who listen to the Word podcast and frequent this blogsite are actually subscribers to the print magazine.
As a publisher myself, I know how hard it is to get advertising or sponsorship revenue for digital media. I have just been reading today how Facebook invited more than 100 companies to pitch to become one of their "alpha" partners in developing an advertising application programming interface. Only 13 of these companies wanted the work. So as well as finding an advertiser that fits your niche, you have to overcome the natural conservatism of the market.
The alternative is to force your captive audience to stump up for a service they obviously enjoy.
I'm clearly missing something...
Why does the podcast need to consume an increasing amount of time, money and resources? Why not just carry on as before? Seems to me ye olde podcaste is successful as it is. Maybe a bit of market research might have suggested your reader/listenership's preferred way forward. Maybe the only people who want to go bigger, brighter, more-more-more are those in Development Hell. Maybe creating a demand for a product by offering it free, then taking it away unless your market coughs up the readies, is just a good business strategy. Works for the playground drug dealer, after all! (Written with a smile and a wink.)
It will be interesting to see how many "casuals" - of which I am one -you manage to persuade to become subscribers.
The podcast
Has always cost time, money and resources. It's a cumulative thing.
Have to say, Fraser...
...your response doesn't exactly enlighten me. Of course the podcast has always cost time, money and resources. Of course all these things cost more, year-on-year. While I wouldn't even pretend to know any more about the magazine publishing world than the next layman, I still feel a little patronised, to be honest.
It's just that it's hard to believe that Development Hell is really so hard-up that this move, which is clearly not universally popular among your readers and target would-be subscribers, is going to make that big of a difference. Seven-figure purchase of Mixmag, and buying DontStayIn.com ("the world's biggest clubbing social network") in 2009, would suggest that, while Development Hell may not be an international mega-company, you're hardly on your uppers.
Apologies if i come across as patronising
That wasn't my intention. It's just a simple truth, that's all. As for the move, we were well aware that it wasn't going to be universally popular, but we wouldn't have done it if we weren't convinced it was absolutely the right thing to do, and it's certainly a better option than stopping it altogether. And no, we're not on our uppers, but everything we do is streamlined and pruned right back to the very maximum - remember, The Word has only two full-time editorial staff - because that's what it takes to keep a music magazine going at an independent company in an environment when people no longer buy either music or magazines in the numbers they used to.
To be fair
if I sacked off work for an afternoon to go and sit in a cupboard with a couple of mates and talk about music and recent books I'd read, my boss would want to see some return on that time too.
It's their job though isn't it?
Isn't the podcast part of the whole Word experience though, the Magazine, the Podcast, the Blog, the Way of Life etc? It isn't like they're moonlighting doing something totally unrelated, you know, like a sideline selling headphones for HMV or something like that? ;-)
Then I could understand the boss calling them into his office for a carpetting. But as it is, I would have thought that the time, money and resources would be made available as part of the job. If not I suggest the Word staff take a delegation to the boss and demand a special Podcast budget!
a minor whinge about direct debit
i think i'm going to subscribe (give it a dark midweek night in the near future when i'm fretting about poverty and middle age) ... so all's well etc ... however The Word, as with lots of other service providers, gives discount on discount for direct debit people (ie subscribing is cheaper than newsstand price but direct debit subs are cheaper than annual payment subs) ... i can understand why this happens, but it's an absolute bugger for the person with a low, freelance income
mortgage, council tax, life insurance payments and one credit card payment already disappear from my account on set dates every month which means i have to organise my resources around those dates ... i could get elec & gas a whack cheaper if i agreed to direct debit with Ovo for example (it doesn't do quarterly bills, it says, and the only payment it will take is direct debit) ... but the more direct debits i set up, and given the realities of a freelance income - you never know when you're going to be paid - then the more likely it is that a direct debt will breach my overdraft limit sooner or later, get bounced, incur charges, create problems and so on ...
this problem is fixed as soon as an income becomes regular and reasonable (as yer single-no-kids-bloke if i was in an average-ish wage job and taking home £1,500 a month then i'd laugh in the face of direct debit, ho ho)
but at the moment, every time i see *Cheaper If You Pay By Direct Debit* my shoulders sag a bit; another example of why some things get proportionately more expensive the poorer you get ... and no, I don't expect Development Hell to organise itself around my circumstances which are rare in relation to people with regular salaries or freelancers with higher incomes or whatever - i just need to work harder ;-)
Could we please have a definitive answer...
...if we have the app, will we continue to get the full versions of new podcasts or the short versions?
Good point
If you have shelled out for the app but don't subscribe you can justifiably feel ripped off if you don't get the full version for at least a defined period.
For the record I am a subscriber and have the app so I have no axe to grind either way.
People who have the app....
....will be able to stream the entire podcast just as they do at the moment.
Good
I have the app but I subscribed the other day not because of the podcast thing but because it makes economic sense. This move just prompted me to do something I should have done a while ago. I very rarely subscribed for newspapers or magazines when I lived in or near London but down here in Cornwall the number of outlets is limited and visits to bigger towns like Truro don't often coincide with the monthly publication dates. The other reason that tempted me was the availability of the e-version.
Cornwall
I'll be subscribing from next month deffo. It's increasingly difficult to find a copy anywhere in Cornwall. None of the supermarkets in Falmouth or Helston have it on their shelves anymore. The local agents including Smiths don't run with it.
The Word and all it offers gives me such pleasure that if DH want me to pay for it in a way that makes more sense for them, then I'm in.
Good...
...and thanks for the response
My problem with this,
and I may have mentioned this before, is that I quite like my local newsagent. He works tiringly long hours and deserves whatever little markup he gets from my regular order for the magazine. Furthermore, he's more reliable than the post round here, and if I ever find myself a bit strapped for cash I can easily pop in and ask him to cancel the next issue.
I'm not saying I won't cave in in the future and get the direct subscription (with the associated guilt), but at the moment it suits me to buy the magazine on an issue-by-issue basis.
Let the record reflect
that I have caved, and I have subscribed. For the first time. This morning. It's bastard expensive (£80) to Australia but I understand both sides of the argument and reckon, as DH asserts, it's still great value if you will insist on consuming all forms of the Word-produced media.
So as long as I get my free CD, the mag reasonably-ish-on-time and the podcasts continue, you'll hear no more gurning from me.
Thank you
We do appreciate it.
Wow - I'm impressed!
You do start work early Fraser (assuming you're in the UK?)!
He actually carries on work very late
He's in New Zealand.
I'm not sure...
what's more impressive! World cup I take it?
Yes indeed
It's great fun. Very friendly atmosphere.
I suddenly
feel a little Welsh! Should beat the French, don't you think?
I'd like that
Mainly because I can't think of anything more rugby-tastic than a NZ-Wales final. But I fear the Aussies.
Ah but...
...England should have beaten the French.
Has to be said
that England deserved what they got - bugger all. They were shite! And Wales would have beaten them in the next round anyway.
Don't disagree
on either point!
I was merely stating what most of those "in the know" said before Saturday's quarter final.
Am I the only person....
....who thought England would probably lose?
All the highly-paid pundits thought it was a formality. I know they have to "have a line" but it strikes me they're such sheep that they can't bear to be seen writing the contrary opinion. I know they made all the usual noises such as "depends which French team turns up" but they so clearly didn't believe it. How can you be so blind to the qualities of a team with that much talent in it, no matter what "disarray" they seem to be in.
The disarray was talked up like mad by a load of hacks who have nothing to report on for a week, just as the English behaviour issues were warped into the shape of an overarching big story, when the truth is they weren't quite good enough.
And anyway, lots of the games I've watched in the last couple of days could have gone either way. The Australia-South Africa score was in direct contradiction of the narrative being trotted out by the commentary. The Wales-Ireland game didn't look so one-sided when it was going on.
From free to paid.....
It's always a tough sell, but I appreciate the honesty in the explanatory post and think this has been handled just about as well as could possibly be expected.
I don't subscribe to any publications at present. I haven't since I was a teenager - I enjoy that "oh - the new Word's out" moment at the newsstand and prefer it to the sound of glossy paper hitting doormat.
All of that said, I will be subscribing forthwith. You guys provide a fantastic product and, crucially, you've never said or done anything to make me distrust you (apart from maybe the Dido cover). Subscription isn't my preference but if you're telling me it's that or the podcast becomes unsustainable then subscription it shall be.
It's a deal
Just subscribed from Ireland.
With the offer, I'm getting all the Word 'content' for about five euros 60 cent a month.
That's up to two euros cheaper a month than it would be if I bought the mag in a shop here.
I think it was Fraser who made the argument of what you get for your Word dosh every month.
It is really good value. I love the mag, love the CD, the podcast and this site. All that every day for a month for little more than the price of one pint of Guinness and a bag of crisps in certain Dublin pubs!
Cheers and good luck.
Fairy nuff
Times is hard and I can understand people would like to continue to get something for free (we run out of money in about a week, with 2 weeks of the month to go). But if we assume each podcast costs £100 to make (mostly time) then Development Hell has forked out £20 grand to date. And would like us to subscribe in return. I only really listen to 3 podcasts (Work, Kermode/Mayo and IOT) and pay a license fee for 2 so I can hardly object to subscribing for the third. I stopped subscribing for a year because of money troubles, but resubscribed as soon as I could afford it (at Latitude, which was our holiday this year). I recognise you guys have got to make a living. Hope it works out.
My mum has all my subscription details
She renews my subscription every year as a Christmas present. Do I have to ask her to search through her emails for a sub number? (I haven't listened to all the podcast yet so apologies if you've explained another way around this.)
Your subs number
Is printed on the packaging the magazine comes in - it's explained at http://www.wordpodcast.co.uk/getlink
Thanks
I don't have any of the packaging from previous issues so I suppose I was just worried about missing precious 'casts between now and the next ish. (Though having said that it'll probably be out soon anyway.) Bloody love the podcast I do (and appreciate the customer service, ta).
[Gets home]
Oh. Woops!
Still too techy for me
Got my podcast link.
Pasted it into my 'Go to this page' box.
Indecipherable load of computer bollox appears
There's instructions here
http://www.wordpodcast.co.uk/instructions
Sadly not, Fraser
I don't live in a world of apps and androids, I just click on 'Play' buttons. 'Right click' is as exotic as I get.
You don't need apps or androids
It's very straightforward using iTunes - less complicated that registering and posting on this website.
Afraid....
I don't use i-tunes either. Sorry.
You don't have to use iTunes
I'm using RSS Radio. I don't exactly know how but I'm sure Fraser will explain when New Zealand wakes up.
Try asking Joe Roberts' mum?
:-)
Podcast managment
Whatever method you choose to manage your podcasts is up to you, but you will need to choose one. There are plenty of options, and all of them are very simple. Paste the podcast feed URL into a field. Click "Go'". And that's it. All future podcasts will be delivered automatically to your computer, without you having to do anything.
Rest assured
Our people are working on this as fast as they can. And you're not missing anything as yet.
Meanwhile, Fraser is going to bed in New Zealand where *nobody* stays up after midnight.
You're not kidding
I remember being shepherded out of a restaurant in NZ because it was past 9pm and they wanted to get to bed.
Re the podcast, I'm not surprised and am quite happy with it. I subscribe, partly because I always considered it a contribution to the podcast and blog costs. Besides, if I've read it right, those who've paid for the App still get the podcast without necessarily having to fork out for the mag too.
Ummm... not really....
David - I know (hope?) you weren't being serious with that comment, but unfortunately New Zealand DID used to close sometime between 8:30 - 9pm weekdays, 11pm on weekends. But not any more. We're all actually rather grown up and proud that the vast majority of visitors for the RWC have found us to be VERY 21st century. And we are more than happy to show off our fantastic country. New Zealand is a beautiful place... apart from the odd earthquake, and huge container ships leaking oil all over the beach.
I'm happy
I receive my Word subscription as a Christmas gift each year. It's more than worth the price of a big Toblerone and pair of socks.
Subscriber Number
I tried the subscriber number I have (WOR 16xxx) that was in the last email I have and the nice letter from Mr Ellen that I received when I last renewed, but it told me I didn't exist (last time I checked I was still here).
Is there a different number I should be looking for ? I see there is also a WebID on the renewal note (RAD1xxxx) but that doesn't work either.
I know the instructions say its the number on the packaging, but its going to be a few weeks before I can check that when the new issue arrives (overseas subscriber). I know I could call subscription services. but I not that fussed.... will I miss anything ?
Hello
It looks to us as if the number beginning with RAD ought to be your correct one. Try entering it again. All the letters and numbers. If you have no success please ring 01795 592853 and get the people at the subs house to check your web ID. If that still doesn't work please get in touch with me.
Sorry about this. Hope to have all this ironed out as soon as possible.
I put my code in
(starting GDR - arrgh gott in himmell! they know my Stasi past!) and got the message
"Special podcast No. 003. Ring 01 434 32 32. Ask for Moira for your prize"
Only kidding, code fine, I-tunes set up. Piece of cake *
* no, it wasn't easy I just want some cake
Costello reference...
duly noted.
You did well to crowbar that one in.
Apart from the wrong number .
Yeah
didn't have my vinyl to hand
No Luck
Still can't get it to work - tried the one listed as subscriber number and the one listed as WedID.
It sounds like I'll not miss anything by not immediately signing up so I can wait to receive the next issue and get from the label.
I think eminentdan above nailed it
That's why I've just renewed my subscription. I love the Word and I'm happy to pay to see it continue and for its makers to have something to show for their sterling work.
My subscribers copy
just arrived in the post, and it took me a matter of 2-3 minutes to look up the info and register on iTunes. Dead simple.
It's sad that this has had to happen, but I understand the reasoning - virtually any decision with financial undertones can be understood at the moment.
I personally think a better idea would have been to make the odd one available in full, but some of the more special guest-orientated ones (especially those who drum up a performance) made available through the dedicated subscriber's feed.
That way you're at least keeping others interested enough, and not giving them the feeling you are turning your back on them.
Back to
...the really important matter of how to pronounce yer favourite artists:
Krautrock legends Amon Düül are NOT pronounced "Eamon Dull" (wasn't that the drummer in Horslips?),
but "Ah-mon D(üüüü)-le". The umlaut (ü) is pronounced like the French word "sur", but looong.
Hope this helps.
Impossible to say though
There aren't any words in German containing two successive u-umlauts.
You could make a case for pronouncing each ü separately. More like dew-ewl.
How did the band pronounce it?
I seem to remember it as...
a communal unintelligible slur most of the time.
The band pronounced it
...like I tried to describe it. Which was the same as every other German pronounced it (and yes, I can recount numerous Düül appearances and interviews on German TV - one of the last being two or three years ago when they were interviewed at length for a six-part 'krautrock' documentary).
As for there being no German words with two successive ü-umlauts: tell that to Herr Lüül, my neighbour.
How long does it take to introduce him to new people?
Ich glaube,
… du nimmst mich auf den Arm.
Cool!
People pull your arm in German? I never knew that.
iPhone app
I assume from a quick trawl on iTunes that it's no longer available?
Success !
Lordy, Lordy !!
Just copied and pasted my podcast link into itunes and lo and behold the latest podcast started to download.
I have the iphone app and I believe that I will still receive the 'casts in the normal way?
When will you upgrade the app so that it looks better on my ipad?
Help Fraser !!
I have my URL etc but only download via my iPhone at present due to a broken laptop. Lack of funds means for the foreseeable this is my only option. How do I make this work if I only download through iPhone iTunes ?
Thanks
Difficult
iTunes is specifically designed so that you can only add new music, audiobooks, podcasts etc to your iPhone by initially syncing with iTunes on a computer. So you'll need to use an alternative in the meantime - the RSSRadio app makes it pretty straightforward: http://www.dorada.co.uk/rssradio/RSSRadio/Home.html
Thanks Fraser....
For the techie help, you are a star, have a virtual beer on me!
Good work
Works perfectly in Google Reader, and I even get a proper file name for once. Why don't you do a no-hard-copy, email e-dition only subscription for the expats and others?
We thought about doing that
But it would be simply too complicated and expensive to discriminate between different sorts of subscribers. Our subscription house has to be able to fulfil the subscriptions accurately and regularly. That's why we settled on one subscription for the lot and, for the rest of this year, one very reasonable price.
Possibly,
but trumped by my first law of business: Make It Easy For People To Give You Money.
Dang right
How hard can it be to include the URL with the first or second SFTW e-mail of the month sent to certain people? The weekly mailout has had its occasional episodes of trauma, yes, but it's still a damned sight more reliable than my overseas hard-copy subscription ever was (I was just unlucky, I'm sure) - the serial crapness of that delivery service being the reason I let my subscription lapse. These days, an outlay of €66.50 on a leisure activity has to be justifiable, even if only to oneself. And as things stand, for me it's not. But, say, €25, just to be sent 12 e-mails containing a URL? Yeah, that'd definitely work for me. And I can't for the life of me see why it wouldn't work for the magazine.
"...just unlucky..."?
I don't think so. I live in Berlin, and during my six or so years of being a subscriber (starting with issue 1, no less), a quarter of the issues didn't arrive at all (not counting the damaged ones). Even ordering back issues is a major struggle. So I'm happy to buy each issue at the newstand down my street (increased price, and three weeks after the UK street date) - I mean, THE WORD isn't a daily newspaper that you rush out in the morning to buy (to learn who won the World Cup, or if U2 have a new album out soon, apparently).
So, goodbye to the podcast then.
After years of watching the music industry and how they treat their best customers, one should have expected The Word team to come to a different decision. But, as the man said, "what you're getting so crazy about? - It's just music!"
Berlin
Out if interest, where do you find it? I've found copies up to 2 issues out of date in the newsagents in Alexanderplatz U-bahn. Three weeks out would be a distinct improvement!
In Berlin...
all the 'International Press' newsagents are supplied by the same company, and they're usually 3 weeks behind with monthly magazines (which is weird, as the dailies are nearly all available on the same day as in the UK). The Virgin shop in Hauptbahnhof sometimes is a bit quicker.
Hauptbahnhof
Many thanks Mychael, I'll check that out.
Never mind the cost, feel the width
Just copied, pasted and all that malarky - and there are some very old (but new to me) podcasts for me to listen to now.
I thought the "one-two-cast" was the first, but nope there were another 17 before that!
Phew, glad I'm a subscriber...
Imagine my excitement
Getting home from a particularly unreasonable day at work to see a magazine on the worktop in the kitchen. The double whammy of firing up the podcast thing and having a shufty at the Noel cover actually gave me a tiny lift. Shame it was Mac Format magazine then. Which costs more and is less good than Word and doesn't come with added pod, music, cake and friends.
Fingers crossed for tomorrow then.
And precisely why ...
does your postman have a key, enabling him to deliver the magainze by placing it on your worktop?
Regarding the podcast itself
I would like to say how much I enjoyed Mark and David speaking so affectionately and fondly about their old friend Tom Hibbert. Touching without being maudlin, funny and irreverant - nicely done, gentlemen, nicely done.
I can't think of a better way to say goodbye to the podcast, at least for a while. I live in the US, and unfortunately can't justify the cost of a subscription. I am, however, hoping that I can land one as a Christmas present from the aged P's. Which would be nice...
WHERE'S THE DOWN BUTTON WHEN YOU NEED IT?
I hear what the mandarins say. Quite understand. Makes sound economic sense (or appears to), dictates of market, added value, rewarding subscribers, etc etc.
It's still a totally shit decision.
The Word podcast is something I have only recently discovered (just before you shut down access to the archive, you rascals) and for me it's become as essential as the BBC iPlayer. I don't know why but I consider it as part of a truly Reithian tradition of broadcasting, in spite of its tech-savvy "podcast" nature. It's a bunch of Brits (mainly) talking about music in an informed and funny way. Lovely stuff. I live on the Thai/Lao border, a long way from just about anywhere, and it's one of the few contacts I have with what I like to think of as the best of the U.K. (through an internet cable hung over a palm tree, in fact). And now you're telling me I have to subscribe to your magazine to hear it? This is like iPlayer telling me I have to subscribe to Radio Times.
The podcast is a fantastic way to spread The Word around the world - the best advertising possible, and a terrific piece of sheer good will that makes everyone who hears it a potential subscriber. You're chucking all that away, and disenfranchising a massive (no pun intended) fan base.
Nutbags.
To be honest
Potential subscribers aren't much good to us. Actual subscribers, on the other hand, are what allows us to publish the magazine and the podcast in the first place. I'm sorry that your geographical circumstances make it unlikely you'll subscribe - we were always aware this was going to be an issue - but If everyone values the recording as highly as you appear to, then hopefully they'll be happy to pay for what we believe is a very attractive package. If they don't think it's value for money, fair enough.
iPlayer
I have to subscribe via a TV licence for the iPlayer content. Is it free on the Thai/Lao border or are you using a proxy server to get it? If so, in fairness to the Word guys, you're not comparing a legitimate apple with a legitimate apple with you iPlayer/podcast example.
Searching for that Down Button again ...
"Potential subscribers aren't much good to us"? Did I read that right? What an astonishing thing to say. Since when were potential customers in any marketplace "not much good"? Turning potential customers into actual customers is business as usual, all over the world - but not at The Word, apparently. Potential subscribers "not much good" there. How do you "grow a market" without potential consumers? Do you think that newsstand buyers are going to see the podcast as a dealbreaker and sign up because of that? How many? Balanced against the audience you reach with the podcast?
What you might have done is given the iPod app away free to subscribers, allowing them privileged access. That has a real added value - "an iPod app? Cool!" and kept the current podcasts open to the world. Your podcast is a marketing tool - and a brilliant one - and should be seen as part of your marketing strategy, not as a subs reward. That you can't see it that way is everybody's loss.
What I mean
Is that potential subscribers are only truly of value - in that they ensure we can produce the magazine and podcast - once they've become actual subscribers. Now what we're doing is asking those potential subscribers if they value the recording highly enough to pay for it. If they don't, fair enough. If they do, then great.
You're seeing the podcast as
You're seeing the podcast as product, right? As content? Why? Following this logic, why not make the blog, and even the web site, incentives for subscribers? What's the difference?
Why don't you expand the podacst's format, inserting a few ads for subs? Exploit it for the incredible world-wide marketing tool it is? The podcast is outreach - and instead of expanding that, you're diminishing it to the role of part of a subscriber incentive package. It's a regressive move. Look at how The Onion did it. They moved from print-based media through free website content, through merchandise and spin-off publishing, to TV shows, to the point where they can sell on-line content. Why isn't The Word thinking on this scale? You're in a position to develop an online "radio station" ("The Word On Air", whatever) which will pull in advertising AND act as subs seller. Instead we get this - I dunno - this attitude of "if they value the recording highly enough to pay for it. If they don't, fair enough. If they do, then great" which hardly seems adequate to the potential.
Still and all, wise heads have nodded sagely around The Word's meetings table, decisions have been made, and like the Grateful Dead's singing, there's nothing we can do about it now.
What a damn shame.
To be fair
You're suggesting some things we've considered, and some we've already tried, and some we're in no position to do. Believe it or not, an enormous amount of thought has gone into this, and - to be honest - we're much better placed to understand the potential of the podcast and the website and the other things we do than anyone else. It's not something we're taking as lightly as I fear my tone may have suggested.
I'm sure
you have considered the matter in depth.
But how does this statement: "we're much better placed to understand the potential of the podcast and the website and the other things we do than anyone else" fit with a move that absolutely denies and diminishes the potential of the podcast? In what way does what you're doing exploit its potential? Its potential as a marketing tool is enormous; for selling your magazine, increasing your subscriber base, and creating advertising revenue - and creating a platform for expansion in the by-now time-honoured internet model that The Onion exemplifies so well. Diminishing it to a product (and a fairly low-value one at that - a give-away with a sub - gosh!) does nothing for its potential other than destroying it completely. How will you attract advertising revenue to that? Not only that, how attractive is an offer where the target consumer doesn't understand the offer? You take the podcast down, and then use it as an incentive to get new subscribers? Most of whom will never have heard it? Run that one by me again ...
Again, if your decision is based on sound marketing expertise, why not use the blog and even the web site as subscriber incentives? What IS the difference? The bigger the incentive, the more subs, right?
Thank you for taking the trouble to reply, by the way.
All I'm saying
Is that we're in a position - unlike anyone else - to judge the impact of the podcast on the things you mention, on selling magazines, increasing subscribers, creating advertising revenue and so on, because we've been doing it for five years and have a pretty good understanding of where it impacts and where it doesn't. And we're not taking the podcast down altogether - the short version will continue to be available to every current subscriber. And why not the blog? Because we don't think it would work.
they are better placed
Burt, you are in no position to judge the decisions they have made, which are presumably based on their knowledge of how many subscribers they have, how many they need and how many they might acquire by forcing people to commit some money in support of a product many (including you) clearly feel is worth supporting.
It's all very well to say they should exploit the podcast's potential. Your ideas might work, but there is as much chance that they might not. The sound business approach is to tap the potential of your existing audience.
Besides, capturing the subscription revenue potential of the podcast audience now does not preclude The Word from initiating other forms of free content/broadcasting at a later date.
Says you.
"Burt, you are in no position to judge the decisions they have made ..."
I am in exactly that position, Nick. We all are. Without a little critical input here, we might just as well revert to "like" buttons.
"The sound business approach is to tap the potential of your existing audience."
No, it's not. It's to increase your "audience".
to summarize
Print advertising revenues are declining or stagnant.
Digital sponsorships and ad revenues are not growing sufficiently to compensate.
Marketing budget is extremely limited
Producing print editions and distributing them is getting ever more expensive
The Word's answer is to:
Limit the number of people who are exposed to its content and values
Decide that - for whatever reason - digital only edition subscriptions are not an option
Wed themselves to an expensive and declining format
Potentially reduce circulation/ readership exacerbating declining ad revenues
Oh well - you will still have me - until you decide that the jig is up for good, of course.
In the proverbial nutshell, Sheev.
This decision will not affect existing subscribers, or those who've shelled out for the iPod app. It only affects the "potential subscribers"; some of those may well see the podcast restriction as an incentive to subscribe. But it won't be enough to clinch the deal for the majority of listeners who don't yet subscribe. Many of those listeners will buy The Word regularly anyway - they've been deprived of the podcast for no good reason; all the goodwill engendered by the podcast has been lost. For future subscribers who will not have heard it, the promise of a podcast (no matter how enticingly described) is hardly likely to be enough added value to swing the deal.
This dull, unimaginative, and mean-spirited decision means The Word just got smaller, and quieter.
Do you really think so?
They way you talk it's like the end of days.
It's a business decision, and a sensible one in this day and age. Why does everyone expect everything to be free? Who's making money? People on the whole, understand this.
Be reasonable.
Brilliantly put.
Over on Twitter they just tweeted the content of the next podcast.
Sadly now it just feels like an advert to subscribe.
I want the old days back. Everything's broken :o(
Without
getting into deep analysis I must say this decision has left a slighty sour taste in my mouth. That's just my gut reaction, to mix metaphors.
Hi Fraser, The problem is
Hi Fraser,
The problem is you're saying 'if you value it pay for it', but you're also saying that to do that you'll only give us one option and one that evidently doesn't work for a fair number of people. If you can organise something to give people access to the podcast based upon their subscriber number, surely it's not beyond the wit of mankind to do similar based on an annual £10 Paypal payment or the like? Obviously some people will object to paying on principle, and fair enough if that's their view, but equally there are quite a few saying 'I don't mind paying for the podcast, but I want to keep buying the mag locally/ don't want the mag as well'. My post on this in the other thread has been uprated 10 times, more than any other on there, so this is obviously a fairly popular view. As I said on the other thread I can see your reasons. However, I think you need to be careful as you run the risk of currently delighted readers, who would quite happily give you even more money for the convenience, stopping buying altogether on point of principle.
As an aside, unless I'm having a senior moment it looks like the other way of getting full podcasts, the iPhone app (which four months ago was the way of the future!) has now been withdrawn from the AppStore. Presumably this is a way of forcing people down the subs route? Given that it was confirmed elsewhere that the app would still get the full version, albeit streamed not downloaded, I was going to buy that, throwing you a couple of quid and carry on buying the mag from Arkwright down the local shop - I don't even seem to have that option any more. Given the attempts being made to stop me giving you money I eagerly await the announcement that new subscription applications have to be delivered to Word Towers personally by Elvis when he next passes through town on tour.
I'll miss it
It was a podcast that made me smile and the enthusiasm and joie de vivre of Ellen, Hepworth and pals was very uplifting on my early morning runs. But I live in a remote spot overseas, so subscribing isn't an option, even if I wanted to.
As for wanting to, I'm afraid I tired of music magazines sometime in the late 90s: with a family and a business to look after, the utterances and opinions of rock gods Dave Gonad and the Spermatozoa seemed thoroughly dispensable and a waste of my precious time, and I never acquired the taste again, though I'm a devout music fan. I'm slightly ashamed to say that I've never in my life read The Word, and I'm unlikely to do so. So, after about four years of thoroughly enjoyable free podcasts, I can readily understand it if you want to cut me and my freeloading ilk adrift.
Good luck and thanks for the memories
Happy subscriber
I've been a subscriber for years, and expect to remain one permanently. But if I wasn't, I would definitely choose to become one now to ensure uninterrupted podcast delivery.
Hell, I bought the Word iPhone app more as a gesture of support than in any expectation of actually streaming the podcast, which I have yet to do. I already have all the old podcasts in iTunes, so I didn't need it for that, either. But I thought it was a financial way of saying a small "thank you" for the joy the podcast brings me each week.
in Australia
I should point out that I'm happy with the new arrangement, despite it meaning that I'll probably be a few days or more late in hearing the next podcast, since my subscriber copy of the new issue will need to get to me in Brisbane (Australia) first, for me to see my subscriber number to enter in iTunes. No worries.
"This offer lasts until the rest of the year."
'Until the end of the year' or 'for the rest of the year', surely? Don't mind me, I'm one of those subscribers who doesn't need to do anything, but I was starting to feel left out.
Dear Word Magazine...
...I'm a subscriber, so it doesn't matter one way or another...just as long as I don't have to install iTunes or get an iPhone.
Can I try giving a bit of advice to help those folks in far flung corners of the earth who either can't or won't subscribe?
Set up a PayPal account.
Instead of having the free 15 min. version on the blog...put a link to download a password protected zip file containing the full podcast.
Charge folks 50p (to be paid by Paypal) to get the zip file password sent to them by email.
Set up another link with the pdf version (password protected) of the magazine.
This time next year, you'll all be millionaires!
Don't tell Development Hell, okay
But the secondary market starts here. £1 a podcast, direct email from my cousin in St Petersburg who runs a cool website called AllYourCreditCardsAreBelongToUs.ru. Not a word to Fraser/Hepworth/Ellen etc. You know it makes sense...
I was going to say...
I wonder if the google search "Word podcast torrent" would come up with anything...as a new subscriber (and owner of the app) such things are only of academic interest to me...
Look out for this man
at your next mingle
"Ere you are ladies, memory sticks with all yer podcasts, including the ones they couldn't broadcast cos they were a little bit tasty, y'know..."
10 pens only 99p!
Is that Patrick Crowther in the cartoon? * historical reference *
Google Listen
Having finally managed to get the URL rather than a message that the subscription server wasn't available, I pasted it into the HTC Desire default browser but didn't get the options given in the instructions. Instead I'm getting the podcast descriptions from the homepage.
I then tried pasting it into Google Listen search but that just returned details of podcasts in general.
Finally I tried pasting the url using the 'add subscription' option but that crashes it.
Has anybody managed to get it to work and if so, how?
Thanks.
Meanwhile I'd better do some work.
For the Word podcast in Google Listen
Go to Google Reader on a normal Mac or PC (http://reader.google.com).
Press the Add a Subscription button, paste the following and press Add:
http://laxman.audioblog.com/rss/wordpodcast.xml
You then have to put this in a folder called Listen Subscriptions (which should exist already). There's a link at the bottom of the page called Manage Subscriptions -- click on that, find the podcast in the list and change the folder.
Thanks
It occurred to me to go on to my Google account and try it from there with Google Reader but having followed the instructions when I try to use it I get:
The feed being requested cannot be found.
I tried validating the feed and basically it is saying it can't find server.
The link in your post seems to be to the original which I already have but thanks anyway because I think it was down to your post a while ago that got me up and running with the podcast on Listen in the first place.
Meanwhile this is taking up far too much of my time when I should be working, so I'm giving up for now.
Ah
The address of the feed may have changed. But the method's still good.
It is also
a lot easier than setting them up through the phone.
My new Google Listen subscription has started working now. So thanks Fraser, or whoever it was.
Revenue streams.
Advertising.
Whilst remaining true to the original vision, I'm sure that there are plenty of advertisers for such esoteric products as cars and drinks who would be happy to give Development Hell good coin for advertising space in the mag. Worthy though it is to have Fliggletrumpet Records letting us know that Wiggly Cliff and the Jugrattlers have a new release of outtakes and B-sides out, I sure Honda would pay a bit more.
Wiggly Cliff
How I truly wish there would indeed be three more from him later.
Sadly I suspect
Honda and other big corporates pay even less than Wiggly Cliff for their advertising. Partly because big companies put their media buying through big media buying companies and partly because Wiggly Cliff would find it hard to reach their target audience elsewhere whereas Honda or whoever can buy bucket loads of eyeballs almost anywhere.
Notice
I understand, reluctantly, why you had to do this. But a bit more notice, say a month, would have been handy. As a former subscriber who's loyal to his local stuggling newsagent I'm very sad that I'll no longer be buying it from him. But now I need to rush around like a banshee to sort out a subscription pronto (i guess everyone else is too as the website has been down all morning) when a few extra weeks notice would have made the transition a touch less painful.
As an aside
I see a number of references above to sub rivers getting access to the e version, is this correct, I haven't seen any link for it?
If the subscription company has your e-mail address
Then you'll be mailed a link to the online version each month.
I guess they don't have it then...
I guess will have to call them at some point.
Also having problemls with the link.
When pasted into iTunes it is recognised as the word podcast but will not download and the message is an internal server error occured please check URL.
Then got rss from the app store for phone ( which would be my preferred method anyway) and got an error notification A problem occurred getting this feed.
Can't recheck the URL on wordpodcast.co.uk as I get the message can't contact subscription server right now
Not sure what to do now.
We're working on it
I can't say much more at the moment other than try again later - you won't miss anything in the meantime. Apologies for the inconvenience.
No worries.
Thanks for replies anyway.
Sometimes
.
What to think...
For the record:
- I haven't missed a copy of the Word since Elvis Costello Issue 2. Every month.
- I do like the podcasts, I don't listen to them all religiously but they're great.
- The Word is the only magazine that has made me meet a bunch of people I've never met before in a pub.
There seems to be an interesting emotional response from The Word diaspora - for people outside the UK, subscriptions are a more expensive commitment without the benefit of freebies or early arrival. Indeed, there seems to be many tales of long waits for sub issues to arrive overseas.
As avid DrJ fans will know, I relocated from London to rural Ireland earlier this year. On my to do list when I moved was "find a newsagent that sells The Word" and I did. It had become part of my routine, I enjoy picking the magazine up in a newsagents at the latest it's a day behind the London newsstands, which is great. I also like supporting the local newsagent and, for reasons I can't really explain, I just like getting the magazine from a shop.
I was a subscriber for a year in London but went back to newsstand purchasing after moving house too many times. And last month I thought I'd bite the bullet again but decided not to when it became apparent that Irish subs wouldn't get the Nick Lowe record.
So I guess I'm right in the sights of Development Hell's subscription gun.
I have to assume that Development Hell know what they're doing. It's curious that this is such a long thread, that there is so much buy-in from the Word massive. The podcast is more valuable to me than the covermount CD. I can understand why an independent company like DH would look at this devotion and feel the need to turn it into revenue. It must be galling to have to justify doing that while trying to avoid triggering the dull wails of the spoilt consumer. Will I subscribe to get the podcasts? I don't know, if anything I feel I will subscribe because, reading through the lines, I want the magazine to survive. I guess that has to be the most important motivator of all.
Here's an idea
No stick with me - it's a good one.
Why not put the previous months podcasts on the cd? Subscribers get them fresh as a daisy the day they come out. Anyone who actually buys the magazine gets them eventually. People overseas get them via the CD.
Just a thought.
I think it's an excellent idea
But I would presume (because I know nothing of these things) that placing these on hard physical product is yet another cost.
Shouldn't be
It would be an audio file that gets sent to the cd manufacturer along with the song audio files. I'd have thought (however, in truth, that means I'm guessing).
Told you
I know nowt.
Still feel though that said cd manufacturer would say, 'Oh. A change to the content? We must amend our contract. More pounds please, DH'
Nah
If it fits on a cd it should be the same price. If not, get a procurement professional in and it soon will be!
'Get a procurement professional in'
A cost.
Ignore me. I'm determined to apply pedantry today.
Pedantically, it's not quite the correct word. I know.
The same result as a procurement professional would get
could be achieved by simply but firmly telling the cd man to revert to the original price because nothing has changed in his effort.
*gives away professional secrets*
To which he would say
'May I speak to your procurement professional please? I'm sure this contravenes ISO9000bollocks subsection 7.3'
I'm splitting silly hairs now. Obviously.
I still think the idea is brilliant.
But...
how could it fit on the CD as an extra track if it's 60 mins long? That won't leave much room for music.
They tried it before as a hidden MP3-type compressed file thingy, but many people (me included) couldn't get it to play on either CD player or computer.
Yep that's what I thought too
I think that if I could be sure that my subscription would arrive on time I might consider it. I'm going on about it in the related thread.
http://www.wordmagazine.co.uk/content/starting-now-theres-only-one-way-g...
And what's this?
If I do subscribe, I don't get the Nick Lowe either. What gives?
In a few words
I would subscribe if we would at least get the magazines in a reasonable time. We should have them shortly after the magazine hits the shops if what Fraser says is true.
However Nicodemus and I and a couple of others are testament to the fact that the Subscription Service falls short.
I'm just amazed that after going on about this for years now (it is actually years) DH couldn't sort this 'little' issue out.
Amazed because they would have guaranteed subscribers ready to go.
Something is not right here. My other subscriptions are (and I have others) never more than a day or two late.
Overseas delivery
To be fair to Dev Hell, they can't really ensure the delivery happens. I lived abroad for 6 years and gradually gave up on subscriptions because the bloody things never turned up. I complained at the embassy and they said, basically, as soon as something enters the international postal system it is a target to be nicked either UK or (in my case French) side. Even worse if it's shipped in a clear plastic cover. We had loads of post stolen to the point where we told everyone not to send anything any more. Very tedious. I used to pay about 8 quid for Uncut in the WH Smiths in the Rue de Rivolli.
Sorry Twang
Don't like to disagree with you but my point is ALL my other subs turn up on time. (Relatively speaking). So it really is a delivery issue and comes down to how the chosen company chooses to prioritise the different magazines it has responsibility for.
All I'm saying is that if this was resolved I would have no problem taking out a new subscription. And I'm not even looking for parity of delivery with my local newsagent. And I am sure many more would take up a subscription too.
As I've said I'm amazed that while DH obviously need the subscribers on board, and rightly so in my view, they don't sort out the problem holding a few of us back.
I know if I was working in the MKT Dept., I'd want answers if potential customers were not getting their purchasing problems sorted.
Especially if direct competitors with inferior products didn't have the same issue.
You're dead right, Springer.
I subscribe to Private Eye. It can be a day or two late, but never a no-show.
In fairness to Dev Hell, the problem is that they don't have the clout with their delivery contractor.
There's only two, I think, operating and if you're not the biggest client on the planet, you don't have that much mickey swinging you can do to get the delivery company to cop the hell on!
Sad but true
Consolidation and contraction means there are only two companies who deliver magazines for publishers. DHL, and the company we used to use. DHL, overall, have given us a much better service.
We probably spend more time
On delivery than anything else we do do. If only "sorting this out" was as easy as your mail suggests it might be. But in the end, we're not Bauer, we're not IPC, so we don't have their clout. And yet still, the vast, overwhelming number of subscription copies get delivered swiftly and to schedule. We're fully aware that this isn't your experience - or the experience of other readers in Ireland - and it's terribly frustrating for us, but please don't assume that this is an issue that's easily resolved, or that it's something we're not trying to resolve. There's absolutely no benefit for us is deliveries arriving late. It's nothing but heartache.
I'll suggest it again...
... Send out the Irish subscriber's copies by regular post.
And I'll raise it again
I'm pretty sure there was a good reason why this wouldn't work, but I'll check.
Thanks...
... hopefully it's "doable", as it would make the benefit of subscribing increase greatly.
[I was never given a reason for why it wasn't possible before, btw]
Cheers again Fraser
I'm not trying to get you to suck eggs on this! Or go round and round in circles saying the same thing over and over again!
(I realise that's exactly what I have been doing)!
And sorry if I'm being a pain in the ass!
I'm hopeful that you can find a solution because I would much rather to continue spending my money supporting my favourite publication! And I would rather pay up front!
Dear Oh Dear
Slapdown.
Fraser, I agree with the other Irish Subscribers.
I have at last count 8 UK Subscriptions none of which are more than 4 to 5 days later than the corresponding UK equivalent.
How could they? If you post something from anywhere in the UK this evening I will have it, if not tomorrow, certainly within the next couple of days. Tops.
I know you are not Publishing giants. But you do have a contract with someone. And I know if my own companies deliveries were not distributed within an agreed timespan, I'd want to know why and I'd be looking for some form of recompense for having our good name tarnished.
I would certainly have a their rep by the ear with some kind of response.
I'm not usually a contributor but I have been a subscriber twice. The first lapsed because I was always running about 3 weeks behind the local newsagent three doors down.
A big fat lazy sod who doesn't give a crap about music mags. Yet there was the issue on his shop shelves 3 weeks before I got mine.
Action Taken. Subscription not renewed.
I read that this was 'sorted'. Renewed Subscription. Worked OK for about 3 months. Then back to the bad old days.
Action Taken. Subscription not renewed.
Maybe there are not enough subscribers here to make it cost effective to get it here in time. If that's so, say so. Only you guys know for sure what you sell here.
But, I certainly wouldn't penalise people who want to be in your camp and who wish to continue to support you, and who as far as I can see from the previous posts actually want to give you their hard earned cash. This way you are just getting peoples back up. For me personally cost is not a factor. I'd rather I just got a product that I consider premium/niche at a reasonable time.
Or as is mentioned below, I'd pay extra, say £12 pa for the pod-cast and get my issue as I do now from the shop.
I just find it unusual that a Ltd Company in a challenging business environment end up pushing potential customers away rather than keeping them close.
I thought you guys were all about communication.
Rant Over.
What He/She Said
I haven't missed in issue in donkey's years but I don't subscribe. My mate did for a year and I enjoyed laughing at him every month for that year as I tucked into the latest issue ten days before he did.
So if you all know that there is a problem, why penalise us?
I'd happily pay a small amount per podcast, that's not the issue. The issue is that subscribing from Ireland simply doesn't work.
Down with this sort of thing!
Nick Lowe CD
You should still get that - why do you think you don't?
Because...
When I changed the drop down menu to Ireland, all mention of Nick Lowe disappeared, I assumed it meant it was a UK only thing.
That's a logical thing to think
But new subscribers should get the offer CD. I'll have a word with the subscription company to take a look at this process. And if the CD doesn't arrive, (I believe it's sent separately from the magazine), let us know and we'll sort it out.
The offer is now for the new Wilco album, but the Nick Lowe one is still available via http://word.subscribeonline.co.uk/all-titles/word?regularSubscription=tr...
Fraser
When you get back to work, can you look again at issues raised above! From even the response to my post there is obviously a slight hitch on the delivery side! If you can confirm even a slightly better performance on the delivery situation I'm sure you will have a few more subscribers coming your way! Which I'm sure is the idea!
Credit Card at the ready!
We're discussing this at the moment
We're always looking to make things better. Because we can switch carriers we'd be very interested on hearing about any other titles that come from the UK and are more reliable in their delivery. If we know that we can look into who's doing their deliveries and talk to them. And please tell us where you are.
Thanks David
The ones I have coming to me include The Economist, Private Eye, New Scientist, Focus,Bloomberg Businessweek, Uncut and Mojo. I'm based in Dublin.
Sometimes they are slightly late but nothing that would drive you to distraction.
Thanks David from me too!!
I get Money Observer, The Ecomomist, Moneyweek, Mojo and Uncut and a couple more! I'm just outside Dublin in suburbia!
Mine are usually within 5 days or so max for the monthly's and within a day or so for the weeklies! We don't get post generally on Saturday's!
I get the Dylan magazine ISIS...
... from Coventry, I think. Website here www.bobdylanisis.com
As a small, independent it doesn't have any "clout" with delivery partners either yet I get the monthly delivery within a day or two of UK readers.
In South-East Ireland btw.
Any developments...
... on improved delivery times?
Or did I miss a posting somewhere?
Just Curious
Have you any feedback from your distribution research? Thanks!
Tumbleweeds
Guys, just curious! Do you fancy some Euros? Did your discussions come to naught?
No
They're ongoing. As soon as we have news, you'll hear.
Merci
€
New Irish Subscribers...
... don't get the Nick Lowe cd!!
Why not?
Never mind all this.
Our subscriber's edition of Word arrived yesterday. Mr Drakeygirl was reading it, he's put it down somewhere, and now I can't find it. A stern inquisition from me has only elicited the response: "I don't bloody know where it is."
What the HELL is Development Hell going to do about THAT then?
He's a bloke.
It will be on the toilet cistern.
Of course!
Mind you, not sure I dare go check, in case I find a free logcast.
If I do, he'll pay for it, I can assure you.
IGTTMIIWY
(I'd Give That Ten Minutes If I Were You)
Leedsboy wins
Best post on the thread award.
^^^^^ (Just up there)
Charge seperately for the podcast
There seems to be a large number of people on this thread who, for various reasons, seem willing to listen to the podcast, but are unable to subscribe to the magazine (mainly geographic ones). Perhaps the answer to this is to have a seperate subscription offer that only allows you access to the podcast. So, you pay your £10 (say), and you're issued with a subscriber number. That allows you to get through all the iTunes hoops, bells and whistles and listen the full fat version of Messrs Hepworth, Ellen and co every week, but without the postman being inconvenienced by a magazine each month.
There's lots of evidence here to suggest people would pay something to listen, but the choice seems to be all or nothing.
I'm pleased to see that there's very little in the way of views that you should be producing this stuff for the hell of it with no recompense, and this would be a sensible and hopefully easy way to keep everyone happy.
I'd
pay for that
The Great White Podcast Vols 192 onwards
Out of pure interest, how long do you think it will be before bootleg copies of the new podcasts will be available at your file sharing site of choice?
Obviously I'm sure none of us would condone such awful behaviour, but we live in a world full of sin...
It strikes me that Word's "learned friend" is going to have some difficulty in persuading a judge that a podcast presented by two self-confessed bootleg owners (one of whom even presented a program on Radio 4 on the subject of bootlegging) are not perhaps pushing it a tad, should the miscreant be (rightfully) brought to the highest court of the land.
I find it quite touching....
....that anyone admires what we do so much that they would go to all that trouble to acquire it without paying for it. I think I have something in my eye.
And believe me, we will never be able to afford "m'learned friends".
I just want to aquire your product ......
In a reasonable time. I've never had a problem with what you charge.
Lots of Word's Diaspora...
...have I am sure like me been in the middle of nowhere feeling really, really down and the sound of Mark Ellen howling with laughter at a joke told by Kate Mossman or an anecdote about Van Morrison has been a link with altogether better times.
That adversity definitely creates a very strong bond with the podcast. I feel very sorry for the people who at such short notice and through no fault of their own are going to be denied the pleasure. I've recently returned to UK and have already got a subscription, but if you're an expat the hassle and logistics with subscriptions and local post is a real pain.
Speaking of getting it for free
I'm a subscriber and will set up my do-hickey soonest. But first, I'm off to fire off another cheque to NPR (as I have done for 20+ years); Sound Opinions, This American Life, Tiny Desk Concert, All Songs Considered, Planet Money etc.
Actually, that reminds me. It'll be interesting so see if the Word podcasts get a little, how shall we say, 'slicker' now they have to be paid for. Quality varies greatly from week to week and they all have something of a slightly 'muddling through' quality to them the NPR podcasts don't. 2 or 3 blokes sat in a cupboard. No doubt it's part of their quaint English charm for which I'll get summarily hanged for mentioning.
Nah
no hanging. You are supposed to put a ™ next to the phrase "quaint English charm™" though.
'Slicker'? According to the 'Podcast' page, it would appear so.
Very often they talk about just what the hell they feel like - This policy will remain in position until the public have to pay for the podcast, at which point we might take notice of what they allegedly want.
Zinio
Is it not time for bullets to be bitten and a Zinio edition produced, thus providing overseas subscribers with a nailed-on service?
overseas massive
I wonder what the percentage of sales is overseas vs domestic?
How large would it have to be to justify special attention.
I am an overseas subscriber, so I am quite curious.
I subscribe already so, for me, this is all academic, but...
I think the decision to make the podcast available only to subscribers is completely sensible and understandable.
Since you can (if you are in the UK and not in East Timor or wherever so many of the massive appear to reside) easily wander into WH Smith's and pick up the magazine on an issue by issue basis, there has to be a good incentive to subscribe, something extra that the casuals don't get. The "free" Nick Lowe record is nice, but that's only a one-off, and the cost savings really aren't huge enough to sway the type of consumer that buys The Word. The convenience of home delivery obviously isn't enough either.
So making the podcast a subscriber-only extra is an excellent (the only?) way to add value to a subscription without adding overhead.
We all want the mag to continue and flourish, so we just have to stop complaining and get on with it.
The only person who should really be regretting this decision is Fraser, who has had to shoulder the burden of explaining how to add the new style podcast over and over, while suffering the moaners whinging at him.
Fortuitously...
...I'm on the cusp of exchanging the erratic feast-or-famine existence of a temp for a permanent job, just like a real grown-up. At last I can have things like direct debits.
Sure, I'll miss Jimmy the shoe-shine boy, along with all the other broads, hatchet men, shills, rubes and molls who frequent the 1930s Gotham news stand where I currently purchase The WORD.
This year is all about settling down. A proper job & a magazine subscription; are these not the trappings of adulthood? No more standing half-naked in the garden at 6am eating a slice of chocolate cake the size of a baby's head for breakfast. I am a man now, Mother: kindly refrain from showing everyone those slides of me naked in the bath when I was two. I will read the subscriber's edition of The Word. I will listen to the podcast and I will wear socks with a diamond pattern on them to reflect my maturity.
congrats on the new job
don't be in any hurry to grow up though
Way back when
Just reflecting on how different things were in the dark days before computers. When you bought something like, say, Melody Maker or perhaps a monthly like Jazz Journal you just got the physical product. If you subscribed you just got it slightly cheaper. Pretty much that was it. You might have got a 'free' LP.
Fast forward to 2011 and a blog or forum is more or less expected as standard when you subscribe to a specialist magazine, free of charge. A podcast, not to mention an excellent one, seems to me a definite extra. Any sense of the values of the publication or sense of community can be readily gained from the blog/forum.
A reward for loyalty
Crazy idea. Just keep on giving it for free for any old Tom, Dick or Harry who may or may not ever buy the magazine which is the only source of revenue for those who provide all this lovely stuff. Outrageous!
So I type in ABCD1234 and then go to i tunes whatever that is - God it's so hard.
OK by me...I'm a happy subscriber!
Just did the iTunes thing and i'm in.
It's a quality podcast and a valued enhancement to the Word experience. A good business move that should turn waverers into subscribers and expand the Massive (and your income).
Of course, you'll need to hire a bigger boat next time...
How about a special "Welcome Subscribers" podcast
Get Danny Baker in to do a 30 minute monologue intro and then have the following on a panel debate chaired by Mark Ellen in front of a subscriber audience:
Chrissy Hynde
Van Morrison
Morrissey
Stewart Lee
Andrew Collins
Now that I would pay to listen to and attend if invited!
Not DB
He never shits up. The only podcast i didn't finish was the DB one. I couldn't cope with the bandwidth stavation. I instinctively quite like him, I just wish he'd calm down a bit. Blahblahblahblahblahblah.
Best typo EVER
What a lovely mental image that is...
i also like the way
that you had to comment on it, meaning Twang couldn't fix it...
Ipad
Typing - nightmare!
I shit up once
Not great. Spent a fortune on mouthwash afterwards...
I don't think it was a typo.
That was an intuitive autocorrect.
In the same way, I've learned the hard way to check before sending when communicating via text with my aunt regarding her ducks.
Danny Baker
I like Danny and all he stands for - especially when he's talking about music - but I get exactly the same feeling as Twang from his Radio 2 show.
It often seems like he's talking 20 to the dozen just for the sake of it. Either that or he's being paid by the word (as opposed to The Word).
All that phone-in stuff along the lines of "What's the most useless Christmas present you've ever received from your nan? We really want to know. Give us a call, so I can talk over you very loudly on air". It’s mundane, asinine and usually not very funny or entertaining. The general public simply can’t be relied on to provide good radio.
Danny deserves a better vehicle for his talents.
Right lads I'm in!
Caved this evening so have signed up to a year's service. Looking forward to the first mag hitting the mat and the first podcast hitting my iPhone.
The Thoughts of Chairman David
Brought together from the four corners of the web. Okay from the Guardian, Hepworth's blog and a little bit of Googling.
My take on these. David really likes podcasts. David really thinks advertisers should love them too but David doesn't actually know how many people subscribe to the current podcast.
Why would advertisers be interested if no such figures are available?
My thoughts - David really doesn't want to change the free podcast status quo but if staff can't sell it to advertisers then this'll teach them. There, how'd you like that? We've only gone and halved our listeners and pissed off occasional readers in one go. Well you should have sold the ads when you have the chance, shouldn't you? etc etc
Doesn't seem like a decision that's been taken with either head or heart.
Anyway... those thoughts:
“Podcasts can't be promoted the way conventional media is promoted. It's little use pointing people towards the contents of special editions of them. You want the lot or none at all. You don't dip in and out. Adding a new podcast to your repertoire is like deciding to have a new friend. It's a commitment. As with friends, you don't expect them to be sensational or surprising. You'd find them a bit tiring if they were. You want them to be dependable. You want them to be there.”
***
“Podcasts are punk rock.”
***
“...most advertisers don't see how they can get value out of podcasts. ...they're afraid of being alongside anything the listeners have a powerful affection for. I'm determined to challenge that with the Word podcast. I can think of quite a few advertisers who ought to be able to see a benefit in having their product associated with the idea of private time.”
***
“Reader events, websites, podcasts, commercial initiatives, newsletters and other extensions not yet guessed at: these are part of the editor's job in the future and it will not be acceptable to do any of them grudgingly.”
***
“The future lies in letting loose the very thing they have spent a large part of the past 20 years trying to suppress - the individual voices of their writers - and recognising that all that the web provides is a platform upon which to compete for the key commodities: attention and trust.”
***
“The word we're starting to hear a lot is "engagement". In future monthly magazines will have to work harder than ever to engage their readers and advertisers in other kinds of interaction (particularly via the web) and here they're going to have to do more than most of them have done in the past. Resources will come out of traditional editorial and go into other ways of reaching readers. The web is a hard school when it comes to sorting out what works from what doesn't and publishers should have learned by now that you get out what you put in.”
***
“I don't know accurately how many people download the Word podcast. I suspect that if you could get numbers they would be a bit like telling people how much you earn - half of them would think it was too much, the other half would think it wasn't enough. I do suspect one thing: that a huge proportion of them listen to all of each podcast very closely, which is not something that applies to most "media products".”
***
“Everybody in advertising knows that communication depends less on reach than it does on *engagement* but in practice they can make more money and impress more clients by doing things the same old way. I think podcasts offer more engagement than anything else in the media landscape. They turn chore time - jogging, commuting, walking the dog - into time people look forward to. It's staggering to me that advertisers haven't gathered that yet.”
***
“In the very near future, I think the decision to purchase a monthly magazine will be taken online and we will use our web operation to get people closer to it – to turn the three-issues-a-year buyer into a seven-issues-a-year buyer and turn our seven-issues-a-year buyer into a subscriber,”
I got dem ol internet blues
Woke up dis mornin
Fired up the PC
Found something that I liked so much
Damn - now it aint free.
So I went out and shot a few people.
Surely that last line should read...
"So I sought professional advice from Adam Werrity..."
If I were a betting man...
based on the thoughts of Chairman David, as set out by ourmanwhere and expressed here on the blog and elsewhere, I'd put a few quid on The Word being a subscription-only combined podcast, blog and on-line only mag within five years. Which would be a pity.
Just let me buy the podcast
I'll continue to buy the magazine whenever I am in the country. And again I would buy a Kindle subscription if there was one.
Now in the meantime why not simply put a nominal price on the podcast and each of us can buy what we want to consume - not what we have to consume in order to get what we really want.
Bump it up to an hour and guarantee it every week and we're all happy.
I'd far rather pay a quid a podcast which I can download anywhere than pay 40 quid for magazines that I can't access.
But
If you're happy to pay a quid for a podcast and there is 40 - 50 of them a year, aren't you paying more than the sub charge? I agree it feels wasteful but surely the cost is the same?
ha...
brain not engaged....was thinking monthly ie x12.
Amount stands - I reckon 10 - 20 quid a year is reasonable for paying for the podcast.
It sounds agreeable
but I don't think iTunes works that way - its a per episode price. And Apple will take 30% of it any way.
The history of paid podcast's is littered with failures as well - not sure if any have survived a year. It would also involve Dev Hell in having to put in place another revenue mechanism for collecting the podcast money which adds a cost against a potential revenue stream that would be very hard to forecast.
Its a tough one for sure.
I can pay for music download
I can pay for music download via the site with their 7Digital partnership. Surely I can buy a podcast too. Itunes isn't the be all and end all.
What is sad is that it's only those of us who have listened to the pod so far who know how good it is. From here who is going to discover it the way we did? It's a closed shop.
No one is going to subscribe to the magazine in future in order to get the podcast as they'll never have heard the podcast.
Good point
I forget about the 7 Digital link. That would be worth exploring as a route.
Taster
There's a 15 minute taster available for non-subscribers, so new folk can hear the podcast.
15 minutes is not going to
15 minutes is not going to sell a podcast that you have to subscribe to a year's worth of magazines just to listen to in its entirety.
I'm not sure that's 100% true
I listen to a podcast called Never Not Funny that has a free 15 minute taster of the full hour-plus version that is available for $19.99 a "season" (about 25 podcasts). They seem to do fairly well.
Just throwing a cat amongst the pigeons
I am a subscriber and an avid podcast listener, a while ago I let my subscription lapse due to many things but one was a feeling of inconsistency in the writing in the magazine. But when I had a surfeit of Tesco vouchers I renewed the subscription and found on the whole the writing had returned to the high standards I had been used to in the beginning, although on occasions there will be an article I don't enjoy but that's all part of trying to write a magazine to account for such a wide variance of tastes.
My thoughts though are more on the podcast debate and whether now people are activating their subscriber numbers in itunes or whichever service they download from, once the subscription lapses or is not renewed for whatever reason will their access to the podcast be cut off. Higher up this thread we are told we only need to activate the account once with our subscriber generated number so once in the new area there presumably isn't any facility to deactivate a persons podcast subscription if they do not renew their magazine subscription.
Just thought I would mention it!!
Sponsors for the podcast
Just been listening to Trevor Dann's Radio Academy podcast, which appears to be sponsored by various radio software companies. It made me wonder who might sponsor the Word podcast, eg :
Blue shirt retailers ( for Mark )
Cold cure pharmaceuticals ( for David )
Cornwall Tourist Board ( for Kate )
Air New Zealand ( for Fraser )
Any other suggestions?
U2
/walks away, laughing
Meanwhile, over in Islington....
The inner sanctum , Development Hell Ltd, Islington, London N1.
The director is sitting in a sumptuous leather swivel chair, his feet lolling on a Moroccan pouffe, absent-mindedly stroking an Abyssinian cat of impressive lineage. A full width window affords a panoramic view out over the London rooftops. Frank Zappa's Hot Rats plays softly on an unfeasibly expensive sound system while a 70 inch TV screen tuned to the Sky Business channel flickers silently on the wall. A knock is heard on the door.
Come!
You wanted to see me Mr. Hepworth?
Ah Lewry it’s you. Enter, but remain standing. How’s the new software I ordered coming along?
You mean the experimental computer code I’m writing which will enable you to identify the IP address of anyone who clicks the up arrows on the Blog?
Yes, that’s the one. I need to know which of those treacherous bastards are upping the filthy dissidents who are opposing my new plan to make the podcasts available to proles only.
Er, don’t you mean subscribers sir?
(He waves his hand dismissively) Same thing Lewry, same thing.
Well, it’s almost finished Mr. H but I must warn you, it's still in the experimental stage and there may be some teething problems. Planting this self-destruct cookie in their computers could have serious legal, if not life-threatening, implications. It could be Smash Hits all over again.
(He thumps the expensive French Walnut desk, a birthday gift from his golfing partner Mohamed Al-Fayed, causing the cat to open its eyes momentarily) That's enough! Collateral damage is inevitable in these situations - and anyway Neil Tennant was already starting to lose his hair in 1981 when we began Operation Mullet. Nothing could be proved at the tribunal and it was eventually laughed out of court. (He eyes Fraser suspiciously) Tell me, you're not having second thoughts about this are you?
Er, no sir. I just thought....
(Screaming now) You're not paid to think, man! I pay you carry out my fiendish plans to the letter. Do you understand? Perhaps if you didn't swan off to quite so many of those damn football matches with your pals from the slums you'd be able to concentrate on the important jobs I give you to do!
Well sir, I did as you asked regarding the, er, (sotto voce) 'cakes'
Ah yes the cakes. If I say so myself, that was a brilliant ruse of mine getting you to rub shoulders with those fools at their, how do you say, pringles?
Er, that's "mingles" sir.
(He makes the dismissive hand gesture again) Whatever. You did very well there Lewry. You lulled those dupes into a false sense of security and came back with some valuable information. Tell me, how is the Iris recognition code coming along? I'm convinced that automated biometric identification is the way of the future.
It's almost complete sir, Captain Underpants and Bob are strapped into the machine as we speak.
Excellent. Now, I want this thing wrapped up by the weekend, so get a wriggle on. The sooner these fools realise that resistance is useless, the quicker we can move onto phase two of my plan, the paperless magazine. Oh, and send Harrison in on your way out, will you? I need to speak to him about these ludicrous business expense slips of his. King's Road hairdressers indeed! He's fooling no one there.
Not golf, mojoworking...
...but tennis, according to David Hepworth, Esq's much-deserved entry in DeBrett's People of Today, the definitive guide to Britain's meritocracy, covering the UK's 25,000 most influential and successful people.
If the podcast really was
such a good marketing tool and such a fantastic way of getting out the word about The Word as some suggest, then everybody would have subscriptions already* and we wouldn't be arguing.
*(Apart from those overseas or with an attachment to the local newsagent).
Even as somebody who does make use of all kinds of free bits and pieces from the web, it still makes no sense to me that businesses would give out something for nothing unless they thought they'd get something back further down the line. Maybe this is the only way in which The Word can do that and if so, fair play to them. They're a business not a charity.
This outrage that Ellen & Hepworth are the digital equivalents of heroin dealers, dishing it out for free until you're addicted and then pouncing andmaking you pay fortunes all seems a bit over the top really.
I do reserve the right to change my opinion if, because I'm technically inept, I bugger up getting future podcasts. It might well be my fault, but somebody else must be to blame.
Sorry but you're way off
I'm not seeing any outrage just disappointment.
And you're right - anyone who can subscribe most likely will subscribe but that still leaves a lot of people who can't.
Beyond that I think there are people who have more than a hunch that this isn't the way to do it. From what he is written in the past I think Mr Hepworth might just be one of them.
In the end though just because they've failed to monetise the podcast in anyway way - doesn't mean that this way will succeed.
As for your first line - we're arguing because we like the podcast and the magazine and we'd love to have both and we're universally happy to pay for them if we can have access to them. But the magazine for whatever reason can't make that happen.
I still maintain The Word magazine is a success and that the podcast has been a large part of that. Without it I'm not sure any of us would care quite so much.
"there are people who have more than a hunch
that this isn't the way to do it"
Hunches are fine when its not your money and business.
A decision has been made, it may be unmade in a few months if it fails to get the results wanted. Yet the patronising, head shaking "oh, don't you people realise what's right" tone of much of the advice leaves a nastier taste in the mouth than any made by this decision.
Naysay away but treat those who made that decision with a little intelligence and business sense.
I'm a subscriber
I'm a subscriber who doesn't listen to the podcast as there just aren't enough hours in the week (burn him! burn him!).
I'm sure I shouldn't give my subscriber number away as that would be breaking the terms of a contract and stuff (probably), but if anyone wanted it and could work out how to contact me (!), I'd be perfectly happy to email you a combination of letters and numbers and make it look like a Nigerian 419 scam email so you could hide it from Frazer et al if ever they raided your gaff or hacked your computer...
I would also have thought that there were other subscribers in the same position as me who would also be willing to help our colleagues: no?
PS. First-come, first-served with ref. to my number.
Gone!
First-come was first-served, as promised.
Some very interesting responses on here....
Slightly surprised at some of the reaction.
While I've a ton of sympathy for those stationed abroad who have experienced problems with subscription, I'm not sure I really follow the logic in telling the Word staff how to run their business. It feels a bit like arguing with the ref after a decision has been made.
I've seen a lot of decent magazines come and go in the last two decades. I love The Word and I hope it runs for many more years and continues to entertain us. From that perspective, I'm inclined to take the view that if the team are telling us this needs to be done then fair enough. It's not like they're a bunch of shysters with a record of screwing the customer - they just gave us all something for free (and thanks for that) and now they need it to pay its way. I don't really get the level of suspicion being voiced by some of the above.
Likewise, it seems slightly extraordinary to tell a group of people who actually work in the magazine publishing industry and presumably have access to all the relevant facts and figures how to market and sell their product. Maybe that's because I've never worked in publishing, but my inclination, again, is to tip my hat to a group of people who have managed to keep a high quality monthly on the stands for nearly a decade while remaining relatively independent - no mean feat by any means.
Sorry if all this sounds overly obsequious, but I can't think of many other businesses which would have been as up front as David and Fraser have been here, and as willing to answer questions and face down criticism. That buys them even more goodwill in my book. I suppose I'm suggesting it should buy them a little goodwill from us all.
As I said earlier in the thread, I don't have a particular desire to subscribe but I will now do so - The Word has given me heaps in terms of introducing me to new music, making me laugh and introducing me to other, like minded individuals. If this is what they now need in return in order to keep it all going in what is becoming a more challenging economy by the day then fair play, it doesn't feel like a huge ask.
OOA of course A
It's a business decision
I get why people are disappointed that the podcast is not available for free any more. But I also get why a business, in a market place which has economic and sector challenges, would look to make the subscription package more enticing.
It's pretty obvious that a subscriber is the very best customer a magazine can have - no waste, forecast revenue, better margins and all that stuff. All customers are important but turning the ones who buy through retailers or those that buy some but not all into subscribers just seems bloody sensible to me.
Yes I agree
But....I think many of the "Massive" have been seduced into thinking that the whole Word shtick is something more than a cold eyed business transaction. I think people have genuine affection for the Word team and feel a sense of, almost, family. Obviously there is a commercial venture underpinning this, but nonetheless I think there is something more than they feel, say, for the Guardian. So in some way this is a bit of a cold hard wake up call. It's no more a warm cuddly relationship any more than is getting a cab or having your ironing done. You pay, I do. You don't pay, no service. Nothing for nothing. Etc. It was ever thus. You can't blame Dev Hell. I assume their calculation is that the loss of goodwill is worth the increased up front revenue. Let's remember most of the people who are hurt about this actually buy the mag, it's just that for a variety of their own reasons they don't subscribe. Funny old thing, goodwill. Hard to build, very easy to lose.
Me, I've resubscribed. But somewhere inside I feel annoyed about having to, rather than wanting to.
I think you're missing the point
This isn't some cynical ploy to wring more money out of you.
It's to ensure the magazine has some sort of future. Goodwill and good vibes won't pay the bills.
OK
So how is making the podcast subscription only going to make the bills easier to pay then? Anyway, I didn't mention screwing money out of anyone. And goodwill counts for a lot in business. That's why when you buy a business it is given a monetary value.
In which case I wish they'd
In which case I wish they'd let me give them some money. This is the third time now that I've said I'll pay for the podcast, but don't want to subscribe. Maybe being the son of a newsagent and an IT business analyst skews my view somewhat, but I want to keep supporting my local shop and can't see how it's so difficult to either:
A) Allow me to pay say £10 to get a dummy subscription number and download like everyone else;
B) Put the iPhone app back up on the AppStore and let me pay for that - even put the price up a bit if you like.
The latter isn't ideal because I'd only be able to listen from home/work (I currently listen in the car), but it's better than nothing.
Good points
as ever Twang.
I suppose I'm looking at it from the other perspective - that, for a business, the Word really do try that bit harder to engage with its customers and have a bit of a genuine connection. From the responses on this thread and others, the fact that they have produced a ton of podcasts for us to listen too and the provision of this site for us to arse about on and put the world to right is still, in my book, a bloody splendid thing.
They could have just put the cover price up*
*If they do this next month, please don't blame me.
Increasing the cover price
That could happen.
Another reason to subscribe now!
As I said, I agree with you
I was trying to put what I think is an emotional context around the reaction, as much from my perspective as anything else.
The Massive's Collective Goat
has been got - and to be honest, he's sitting on the fence. Actually, now he's eating the fence.
With said goat turning from Nanny to Billy!
Given the amount of money some of us spend on concerts, CDs, DVDs etc, a Word subscription to me represents good value for money, although it's true that many people just don't have money to spare for mags etc.
The podcast changes
have led me to download some of the early pods that i missed. Nice one with Robyn Hitchcock shortly after Syd died.
In the 2nd pod Mark says "I believe there are people being rounded up in the street for being insane cos they haven't taken up our subscription offer. Its £39. For 140+ tracks, 12 mags and 50 odd podcasts - for less than a pound a week!"
Over 200 podcasts n all these years later its still a feckin bargain at the same price. If you think the podcast should be free and you shouldn't have to contribute to it in any way by buying the mag, well tough titty!
I sympathise with those who have delivery problems in far flung places (and Dublin) and I'd agree, just bung em normal post, DHL go hang!
Hurrah!
... for the final paragraph.
Thank you.
Well, it worked for me...
Can see why people are grumbling about it, but to be honest the new set-up's worked on me. I've been meaning to subscribe for the last 18 months, not quite getting around to it and putting it off. But, I absolutely love the podcasts, so I've now subscribed.
Given that I've had nearly 200 hours free entertainment from the podcasts (and listened to a lot of them several times) this strikes me as fair enough. As someone who works in magazines, I can vouch for the fact that they're being bled white by everything from paper costs to ad rates. Any way you can make ends meet without compromising the magazine, you've got to do it. If it was a choice between this, or wrap-around sponsored covers on the magazine, blatant paid-for plugs or endless pages of advertorial, I'd take this option any day. Hope it works for them.
A timely renewal
letter landed on the mat yesterday....renew early for £14.49 every six issues by DD!! Not being one to stare into the chops of gift horses without good reason, I duly took them up on the offer. £28.98 for a year's prescription. Nice one.
Can't get new episodes on my iPhone
I go to iPod, the podcast, get new episodes, and it doesn't take me to a feed like it should to allow me to get new eps or download them. This is how I get the podcast. I never sync to my PC. Can you take a look?
Before I look into this
I'm curious - how did you add your new podcast feed URL to your phone without syncing? I didn't think the iPhone offered a way to manually add a feed.
Well
Yes, I had to download one episode on the PC and drag it across to the phone. But my phone and PC come into contact at best once a month, and the only reason it was plugged in last night was because of the iOS update.
This isn't an issue for any other podcast, so can't work out why it'd be a problem for the new Word feed?
I've passed this one on...
To someone who knows more about this kind of stuff than I, but I suspect that in the long run the "Get More Episodes..." option is unlikely to work because the new feed isn't available in the iTunes Store, and the "Get More Episodes..." options leads you to the iTunes Store app.
Apple won't allow podcasters to charge for podcasts, which is why the feed has to be hosted elsewhere. You can still manage the feed through the iTunes interface, but this will require syncing if you want to add downloaded episodes to your phone. The alternative would be to use something like the RSSRadio app, which handles podcasts very elegantly, and doesn't require any syncing.
Couldn't do without it...
Been a subscriber for years and there would be a large W-logo shaped hole in my life without the mag, the podcast and this blog. I've dipped into this thread all week and have huge sympathy with overseas readers, 'not wanting to pay on principle' readers and anyone that feels they have lost a little bit of what makes the Word experience special. I have even more sympathy with David Hepworth and Development Hell. I've not met DH (some of you have, I know)but have read his musings for many, many years, listened to him on every single podcast and on his many radio and tv interviews. So, I don't know him but I know him to come across as a principled, honourable man. I work in marketing and sales and am well aware that this kind of massive (NPI) decision will have taken a lot of soul-searching, meetings, discussion and sleepless nights. He cares about the mag more than any of us can possibly know. His passion for good journalism and those that can wield a mighty pen bleeds out of every page of the mag. A few of the criticisms above, though well meant, will have hurt him because they paint Development Hell as a 'profit at all costs' organisation when, I suspect, nothing could be further from the truth. Yes, of course they have to make make a profit but we all know, as someone above put it so eloquently, they are not 'the man.' Everything I read above proves that we, and they are some of the most passionate music fans I've ever come across. Makes me proud to be part of it, that's all.
Lewry....
....is that you?
Bloodyhell
Unless you're Irish or based abroad, where you have a point, I would say just cough up, you tight-fisted lot. Last time I looked, Development Hell was not a charity. Having worked in publishing I know the margins. The internet pulled the carpet out under from classifieds, gig-listings, you name it in the late 90's. Goodbye to the Walnut Desks. You can download anything pretty much free of charge. Now someone has thought of a cunning way of monetising it there's a problem?? *Rant over*
Good summary...
Here ends the post?
"...and for my next trick..."
Actually, could we see Mark Ellen trying to pull a carpet out from under a walnut desk on the next blogcast?
Look again I think 95% of
Look again I think 95% of the people who have an issue with this are "Irish or based abroad".
If you promise to
do an Annual and a blank cover one month with a packet of crayons so we can do our own, I'll subscribe and then I might get around to listening to one of them there podcasts. Threaten to take the blog away and I'll subscribe for life.
Talking bollocks about music...
I do prefer the old style podcasts of David Hepworth, Mark Ellen and wheels of steel operator just sitting around talking bollocks. I'm not a big fan of the increasing amount of new product-related podcasts personally.
I think that's the key point really
The whole point of ver Word is that it is organic and fluffy and woody and written by people who do what they do because they love what they do.
The unreconstructed and charmingly occasional old twaddle that is the podcast is a little exemplar of everything that is great about The Hep and his gang. I think it's about the only way that people who are not readers or current buyers might become aware of it.
So, I totally understand the decision they have made, I just happen to think as a subscriber, as a friend if I may say so, it's the wrong one.
15 minutes though...
Hmmm I like this bollocks and I buy the magazine quite often. Maybe I'll go for it, there's a special offer on etc then I get more of this kind of thing.
This just in from Michael Stipe and the boys
Free o’clock - Podcast hour, Word is late in foreign towers,
They’ve slashed and burned, it needs to earn, The Man has done a U-Turn,
Locking out, non-subscribers, Gotta pay our chat providers,
Every motive suspect? Nowt for owt you can’t expect
Light a candle, moan and whinge, Step down, step down
Watch their paywalls crush us, crushed, Really think it’s cavalier?
Naysayers steer clear! A benefit, a benefit, it’s not a bleedin’ right
We offer you solutions, offer you alternatives, But we can’t decline
It’s not the end of the world as we know it
It’s not the end of the world as we know it (For podcasts we must now subscribe)
It’s not the end of the world as we know it (For podcasts we must now subscribe)
and I feel fine. (I feel fine).
"It costs something under a pound a podcast...
...and bundled with that you get a free monthly magazine in the post, something approaching two hundred free songs sent to you over the course of a year and access to the hive mind that is ATM on a privately-funded server."
Well, if you put it that way...
Anyway, back to the podcast
Here is the Big Star song (September Girls) that ME referred to re:Tom H, in case, like me, you hadn't heard it before. It's an helluva lot like Teenage Fanclub.
Oh...
...and doesn't Seventies Mike look like a bearded Tom Cruise up there ^^ ?
Gripe minor!
My only gripe is that whenever I have resubscribed I always miss the free gift grrrr. Keep up good work!
Any idea
How I can continue to get the podcast on my Internet radio? Can't see how I will get the code in.
So we start
paying for the podcasts and then they stop making them.
I feel so silly.