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Kindle help required...

Doug B's picture

I wonder if anyone who uses a Kindle in conjunction with Calibre can help me.
When trying to e-mail items to my Kindle from Calibre I had no problems at first but now get the message "IOError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed',)"
Is this to do with my Norton software? Weird how it was ok for a few days before it started doing this.
I have tried other e-mail accounts (gmail,hotmail) but all the same.
Anyone had a similar problem who can offer advice?

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It's not a direct response to this problem

but I find that after converting a file using Calibre, it's easier to connect the Kindle to your PC or Mac and simply drop it into the 'documents' folder on the Kindle, which will automatically detect the new document when you disconnect it.

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Mark JF | 3 January 2011 - 12:15pm

Yes,

that's what I'm doing at present but would like the option of emailing it and find it strange how it suddenly stopped working.

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Doug B | 3 January 2011 - 1:05pm

Same Problem

Mine stopped working around the time I changed my anti-virus program. I also have problems with iTunes and some other programs.

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dai | 3 January 2011 - 3:52pm

Fixed it....

By following this advice from an online forum:(need a gmail a/c)

Here's what worked for me:
(On your computer)
1) Set up your Gmail acct if you don't have one: Go to Google.com and click Gmail at the top left and enter all your information.
2) Add the Gmail acct to your Kindle approved email list: Go to Manage Your Kindle in the Kindle Store at amazon.com (the tab is second farthest from the right in the lower rack of tabs at the top of the page). (Sign in to amazon.com if necessary). About halfway down is Your Kindle Approved Email List; add your Gmail username there (hit Return).
3)Open Calibre and set up email delivery: Using Preferences: Run welcome wizard (it will still have your old info in there, so it will be fast, don't worry; it's easiest this way),
a)click through the Choose Your Language and Choose Your Book Reader screens (they should be already filled in).
b) On the Welcome To Calibre screen, fill in your Kindle email (user@kindle.com) and in Send email from, fill in your (new) Gmail address(user@gmail.com). Then click the Use Gmail icon on the lower right, and (again--you're almost there ) fill in your USER NAME (only) in Username: (it will already have "@gmail.com" there). Fill in your Gmail password in Password: . Now pat yourself on the back (a couple of times ).
c) Click Test email-it should successfully send one. If not, copy and paste the results to this forum. Click Continue and Done in the Wizard. (NOTE: You will NOT see "Test Email" in your list of documents on your Kindle if you check it at this point).
4) Send yourself a book (or newspaper or blog) from Calibre: (From the main window)Right-click the item (in your Library) and click Send To Device: Email to username@kindle.com. (DON'T pick the Email To username@kindle.com And Delete From Library option yet, you can always use that later once you know emailing works successfully).

(On your Kindle)
1) (Wake up your Kindle if necessary and Turn Wireless On (from the home Menu)). Find your item (at first, it had mine listed as "Not Yet Indexed", but put it into the list a few seconds later). Ta-da!

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Doug B | 4 January 2011 - 3:50pm

It's not unusual for

Anti-Virus software to block outgoing SMTP messages (McAfee certainly does)- try turning Norton off temporarily. If that works, then you'll have to wade through the settings looking for something like Allow Outbound messaging or "allow SMTP traffic on port 25"

Personal opinion? Ditch Norton completely and install Microsoft Security Essentials. It's well integrated, relatively non-intrusive, not a complete pain in the Nads like Norton or McAfee, and for free, you can't grumble at the price.

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nicktf | 4 January 2011 - 5:42am
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