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FROM THE MAGAZINE: Why you should pay for your "content" while you can, and be happy about it

Andrew Harrison's picture

Free. Free. Free. Free. The word is everywhere and it doesn’t sound as cheerful as it used to. “Free” used to extend the promise of a life-enhancing little extra to brighten your day. Years ago, when I was learning the magazine huckster’s trade, I was told that you could secure an interview with Kurt Cobain or Kylie Minogue or the Risen Christ if you liked, but none of them would be as good on the cover as the word FREE in bright red on a bright yellow background – even if the cassette you were giving away only had Hothouse Flowers and the Paris Angels on it. It didn’t matter. Free was fun. Free was your friend.

Now free has turned nasty. Never mind the burden of encumbering crap you’re faced with in the course of your day (farewell, thelondonpaper, we hardly knew ye). Free is now lapping around all our ankles like a rising flood. It carries not the promise of a nice little something for nothing, but the threat of working for nothing, at least for those of us in what are now called (pretty generously when you think about it) the “culture industries”. What happened to the music business is now happening to everyone else – “they came for the A&R men, and I did nothing…” – and worse, it’s got influential cheerleaders.

The American Wired magazine’s editor has written a rather supercilious book arguing that free will become the default price for pretty much everything digital. Somehow things like music, television, software and journalism will just happen, says Chris Anderson, as the hobby products of amateurs who will magically perform better in these disciplines than people who have to meet a certain standard or lose the month’s rent. (Anderson also thinks that “news” and “journalism” themselves are now meaningless concepts, which presumably means he sees no difference between Christopher Hitchens and the guy who runs lolcats.com).

Meanwhile Sweden’s odious Pirate Party has set up shop in the UK, bringing its toddler’s manifesto of contradictory demands. Let’s severely diminish copyright and patent law and ensure freedom of speech, they say. On the question of how musicians, writers, developers and dramatists would exercise that right to free speech if their platforms disappeared and they had to work in Netto to survive there is silence, or a lot of waffle about not protecting “failed models”.

Well, yeah, boo hoo and who cares about a load of skint musicians and jobless journo’s? It’s not like any of them are doing real jobs, like bin-men and bank managers and private security consultants. It’s not like anyone would miss them. I can understand the former opinion but not the latter. I freely admit than I and many of my fellow professionals have never done anything like a proper job – meaning one with zero opportunity for independent thought, sloppy dress code or daytime use of Twitter – for more than five minutes and that if we did we would have nervous breakdowns. And compared to the average musician we’re the ones who look like engines of industry. But that is not the point. The point is that art, media and entertainment set the temperature of a society. They are the air that we breathe.

Deprofessionalise them, and hand them over solely to zealots and hobbyists, and we all lose out. Your news will become even emptier and less trustworthy than it is now. Your pop culture coverage will become more elitist and obscurantist (see: Pitchfork) because even niche magazines like this one have to keep a keen eye on the cashflow. And anyone expecting a great flowering of music from bands who couldn’t get signed is invited to rummage in the box of CD-R’s under my desk to find out what unsigned bands really sound like. It’s not pretty.

I’m not a Luddite. I love a good blog. I run WORD’s Twitter feed and despised the Phil Space brigade (Janet Street-Porter, Jackie Ashley, the fool Liddle again) attacking this fantastic service without understanding the first thing about it. But you can’t run the world entirely on goodwill. As a nation we love the amateur – Churchill was a watercolour painter who ran the war in his spare time, and all that – but the idea that the best art is produced by the enthusiastic Corinthian was always a myth. The best art is produced by the enthusiastic amateur who want to become a well-rewarded professional as quickly as they can. Good stuff costs money, and the most expensive resources are talent and the space to use it. Kick away the ladder up to that place where you can make a living from doing what you love, and all you’ve got left is people’s private doodles.

In the absence of a solution, I propose we extend the principle of FREE to everyone else’s job, and see how they like it. I’m going to drive the bus to work tomorrow. Who cares if it’s late, it goes the wrong way and the driver loses his job? Fares will come down to zero and anyway, I’m not responsible for his old-world thinking and crowd-hostile vision and failed business model. If that works out, I might try running a bank.

I like free

but I like quality more.

To me this is all part of the overarching problem that the latest generation seems to have given up on the idea that they should be better, more knowledgeable and more proactive than their parents. I thought the point of evolution was to improve our collective lot by raising the bar. What seems to be happening is that technology is being used to lower the bar. Everything is more accessible and we have more choice thanks to technology but at the same time it is engendering the idea that because it is easy to access and easy to use the ultimate logic of that technological process is to make it free. I can get all the music I want for nothing on Spotify so I might as well get a free opinion about what I'm listening to, or better still not even bother with an opinion and just go straight to the source.

It's not really about making it free, it's really about being lazy and, through instant access and instant choice, getting away with being lazy.

There is the old adage that cream will always rise to the top. In the context of music journalism I always thought that journos were like the "separators" used in the manufacture of real cream, an important part of the process by which the punter differentiates quality from quantity, hype from truth and music from muzak. But separators cost money.

2
Ahh_Bisto | 15 September 2009 - 2:30pm

How much is a stream?

I came across this recently, which I think might shock a few who think musicians are getting a decent deal out of having material streamed via Spotify. It's from Robert Fripp's online diary at www.dgmlive.com

"12.12 Two KC tracks, provided for a CD release to UMG (although with reservations & with digital rights withheld) have been provided by UMG to Spotify. Those visitors interested in the music industry’s development of “legal downloads” and new income streams for artists may be interested in the following.

From a Power Possessor at UMG…

"What I understand has happened.. is that in our systems there are two versions of the Anthology. One of these is for physical and has the two King Crimson tracks and one is for Digital which does not have the two King Crimson tracks. What happened was that the person who supplied the album to Spotify supplied the wrong version…

"I have had royalties delve into this and they have advised me that Cat Food has been streamed 353 times and Groon 265 times. This has generated a payment to Island Records from Spotify of £1.61p.

"I have been assured that the recordings have been withdrawn from Spotify and steps taken to ensure that this will not arise again."

£1.61 gross on 618 streams, then reduced from gross to net artist royalty on tracks improperly provided by UMG - a shareholder in Spotify? Is this seriously being presented as a future for the industry?

So 618 streams generating the record label £1.61, just over a quarter of a penny a stream. The artist will be lucky to eventually get 50p of that at a guess, and then it maybe splits further between a band. You're going to have to do a hell of a lot of streaming to buy a sandwich and a coffee.

I agree with pretty well all of Andrew Harrison's asserions at the top, because I'm propelled by the same self-interest he is. I write and I want people to buy it, not get it for free, because otherwise, I can't pay my mortgage. But based on those Spotify royalty figures, maybe you should take a more critical view of them in solidarity with fellow writers albeit in a different field?

0
Molesworth | 6 October 2009 - 5:08pm

Everyone's suddenly changing their tune

All those harrumphers who said a few months ago that if they had to pay for stuff then they wouldn't bother, will be changing their tune soon enough. They'll have no choice.

Everyone said the same about Sky, but 10m subscribers and counting prove otherwise.

I don't see why everything should come for free. It's a lovely idea, but it'll cripple you in the long term. This we're learning the hard way.

1
Five-Centres | 15 September 2009 - 2:44pm

it tool sky and awful

long time to get those subscribers though.

-1
Chris G | 15 September 2009 - 3:19pm

Not in the scheme of things

People were only too ready to pay for Sky Sports.

0
Five-Centres | 15 September 2009 - 3:31pm

Its taken 20 years

to get near to 10m subscribers. They didn't get to 5m until 2001 and made heavy losses building up their subscriber base and subsidising installation/boxes to increase their "average revenue per user"

Things were actually a bit tight for (British)Sky(Broadcasting) until they secured the premier league rights in 1992.

Take up of Freeview mind. :) Oh hang on.

0
ChaileyJem | 15 September 2009 - 4:20pm

It's like punk never happened

The only thing you can guarantee in business is change.

While I do have concerns about how the media will cope with the change and how everyone will continue to make a living. We as punters are paying for computers,broadband,concert tickets at a price which used to pay for a weekend away,cable tv subscriptions etc etc. If we are getting away with not paying for some of the things we used to then I'm sure it will all balance out in the end. I'm sure artists of today and especially yesterday would rather have there material available to a mass audience rather than stuck on a shelf gathering dust somewhere. We will need to ride this wave and find ways of making it pay in future. Get your thinking caps on and make your own future. I'm sure you will.

1
Lunaman | 15 September 2009 - 2:57pm

I've struggled to articulate what I feel about this issue.

I can't help thinking there's a lot of lane changing going on. Naive youthful idealism, faced with the apparently limitless possibilities of the internet, has come up with methods for stealing any stuff that can be digitised, both en masse and without (much) fear of being caught. Having done that, some have monetised their endeavours - the 'odious' Scandinavian Pirates et al - by using advertising to pay for the kit and the bandwidth. Youthful rebellion has taken a leaf out of the capitalist manifesto and made a business out of what, in an earlier generation, might have been a few phone freaks whistling down the wires.

In the meantime, the old boys of the 'Have a cigar' media empires have carried on pumping out recycled content in ever more imaginatively packaged forms and coining it hand over fist. Being exploited ruthlessly never went down particulalry well with any age group, and this current generation of digiterati have more clout, thanks to their connectedness and their technical nouse, than any previous one. So they've made a fashionable virtue of 'getting stuff free'. The hacker mythology has provided a role model for the connected wannabe.

Ye olde guard have finally started to rumble that their business model doesn't hold water any more. Simultaneously, the iPod generation have ignored any responsibility they might have for collateral damage, and have scared their seniors rigid by helping themselves to content by the gigabyte without recourse to anything as inconvenient as conscience.

The old school moguls do not, even now, understand the challenges they face in a digital environment. The T-shirted, pony-tailed upstarts at least think they do. One wants to charge for everything, one wants to give everything (that belongs to someone else) away for free. Impasse.

The fact remains that there is only value in having something for free, if that thing has quality. Free crap is still crap. The Sky is full of it.

-1
Vulpes Vulpes | 19 September 2009 - 5:39pm

The Spectator. Was “free”. Now isn’t

The Spectator, until this week put all its content online. You could read the magazine from cover to cover without paying them a penny.
And now the penny has dropped: if you want people to buy your content, it’s daft to simultaneously offer it for free. People have always skimmed newspapers, picking and choosing which bits they read and at the moment they can cherry-pick the stuff they’re interested in, either print it out or read it onscreen, and pay nothing for it. It’s insane.
The Word is a good example of how a publication can have a very strong, brand-enhancing online presence without effectively giving its core product away.
Back to the Speccie. You can no longer access the content for free, but you can buy an online subscription that gives you access to it. The pricing seems a bit odd to me: an online subscription costs £67.50 for the year, £15 more than a subscription for the 52 copies of the magazine, although I don’t think suscribers to the print magazine get access to it online too. (There’s also a Kindle subscription for $4.99 a month - given that it’s just text and cartoons it’s a relatively Kindle-friendly publication I suppose).
All the “content” is available online once it’s out-of-date, i.e. a week after it’s come out.
Perhaps newspapers would be wise to follow suit.

1
Richard Lowe | 15 September 2009 - 4:59pm

I didn't know about The Spectator

You do wonder if it's possible that one of the major newspapes might do something similar. They're the people who years ago decided that they could afford to give their daily content away for free, then found out that there wasn't enough advertising to pay for it and now continue to do it because all their competitors do it. And even if they all stopped, wouldn't that mean that people would just go to the BBC site for news? Interesting times. If you don't believe me, see this.

0
David Hepworth | 15 September 2009 - 7:07pm
kb | 15 September 2009 - 7:18pm

I'm well aware of what Murdoch is planning...

...or at least says he's planning. I think he's mainly doing it to scare his people out of their complacency and hope that someone comes up with a way of getting some money back for the company's massive outlay. The big issue is whether these papers might ever remove their web presences entirely. The closure of big city newspapers is making sure that it's happening in the USA as we speak. If newspapers go out of business in this country I think they'll look back at the day they all decided to give away ALL their content for free as a black one.

0
David Hepworth | 15 September 2009 - 7:46pm

Putting content online for free was a big mistake

Putting content online for free was a big mistake.
The whole internet malarkey has been driven by hot air and giddiness; people plunging into things, making leaps in the dark and crossing their fingers.
And I think DH made a crucial point when talking about Spotify in some podcast: when Spotify gets to the point when it pays its way (i.e. gets enough advertising) it will no longer be attractive (because you’ll get an intrusive advert every other song).
Basically the internet’s a crap environment for advertising and any business model that depends on advertising revenue to break even or make a profit is doomed. For advertising to achieve any reach online it has to butt in. That annoys people and is counterproductive. Vogue readers don’t mind 28 pages of lush fashion advertising before the contents page because those adverts are as attractive as the editorial. Word readers don’t mind a few pages of live ads: it‘s news. It doesn’t work like that online and never will.
Newspapers should pull their online content (or charge a subscription for it) and sink or swim on copy sales and print ad revenue. Or go bust.

Did the Fabs put all those nice remastered songs as mp3s available to download at beatlesforfree.com and make available print-friendly pdfs of those lovely sleeves and booklets? Did they fuck. They’re not daft.

1
Richard Lowe | 15 September 2009 - 10:11pm

Murdoch has already said his online papers won't be free soon

There will always be room and revenue for hacks and writers - as a writer with form and talent you will have an income, no doubt about that Andrew. Whether there will be enough new music to write about is another question...

I think the threat you perceive will be an opportunity for magazines and newspapers online. Already, almost without trying, Word has developed a largeish and loyal following for its blog and podcast. "Monetising" (urggh) the web has always been the big challenge but if big fish (Murdoch) introduce payments which become a norm, then it will be easier for smaller fish (Word) to follow suit.

Mr Hepworth & Ellen could venture into areas they'd scarcely have imagined in their Q days, such as filming (or at least audio-recording) interviews which may be sold via the Word website. You can become a quasi-record company by putting together compilations from various artists (ie those working for themselves, as trad record labels no longer exist) and charging for download. We would be paying for your judgement not the music per se.

0
kb | 15 September 2009 - 7:09pm

but the moment someone downloads the track

it's free to everyone else via file sharing .

-3
Chris G | 15 September 2009 - 7:50pm

Nice idea but...

...I can't see anyone paying for audio recordings of interviews. And if they ever did then the people who'd want the lion's share of that revenue would be the people we interviewed.

And *nobody's* going to pay for personality compilations, whether they're put together by me or Madonna. And even if they did it would be tiny numbers.

I've worked in magazines for thirty years and during that time publishers have tried all kinds of "brand extensions". Hardly any of them make any money. Certainly nothing compared to the revenue they could command through cover price and advertising.

0
David Hepworth | 15 September 2009 - 7:53pm

The Guardian

went up to a quid last week, and I'm still buying it. Anyone tried to run Guardian Unlimited on a laptop while sitting in the bath? That whole electricity/water thing makes me kind of nervous....
But more than that 2, sometimes 3 other people in my work also read my paper (yes, they get it for f***) and one of the reasons is that my workplace puts a limit on the amount of internet time you're allowed online. Whereas you can riffle through G2 at leisure, annotate it with a pen and of course, from the male point of view, pop into a cubicle with the sports section at about 10.45....

0
Kenny.Boz | 15 September 2009 - 7:19pm

Huzzah, the reading on a

Huzzah, the reading on a khazi/ in bath argument isn't broached much by Jeff Jarvis or Jay Rosen. Also, how do you solve the anagrams in the crossword? Can you write on a kindle?
* 10.45 seems 15 minutes late...

0
PaddyH | 15 September 2009 - 8:29pm

we have waterproof ipods

so waterproof kindle won't be too hard.
As for crosswords they do exist on line but again no one (sensible) is saying no paper reading matter will exist in a few years , paper will just make room for electronic content.

0
Chris G | 15 September 2009 - 9:09pm

It's tough all over

Thanks for this Andrew, It's about time someone said it. I used to work for a music retail chain that went belly up, so I then worked for a Record Company, who have recently 'restructured' and so once again find myself out of work. How about we all get free groceries and clothes, what's the difference?

0
Stephen Cadman | 15 September 2009 - 7:59pm

BOGOF

I blame the supermarkets for spoiling us and having us buying stuff and getting freebies we tend not to use. Mind you that's like subscribing to a magazine at a reduced rate for 12 months or more; who knows if it's going to be as good in 6 months time.

It is all about competition and who is going to jump first. Just like banks wanting to bring back banking charges. They all want to but they don't want to be the first. Besides, someone will maintain the status quo and get all the disaffected customers.

If it is good enough people will pay.

-1
Beany | 15 September 2009 - 8:03pm

No such thing as a free .............

What we have gratefully accepted as legally "free" (Spotify, Google, Metro, online newspapers etc) is paid for by advertisers pushing goods and services at us. So, in theory, we paid for it when we bought other stuff.
OK when consumer spending is buoyant. Now money is tighter and advertising revenues thinner the "content providers" are banking on punters being prepared to pay. Yeah right!
Free means the consumer places no value upon the product, once you give something away you lose the ability to place a price on it. Unless you can add new value - it will be interesting to see if Spotify's premium for iPhones will take off.
But we do pay - indirectly - in my household containing three adults we collectively pay about £100/ month to ISPs, mobile networks, TV licence etc. Seems to me the "content providers" need to be getting their fair share from the "infrastructure providers".

PS had to smile at Andrew's closing bus analogy. In giving bus travel free to all over 60s HMG have similarly destabilised the economics of public transport outside London.

0
Dave P | 15 September 2009 - 8:28pm

Sorry i don't

buy a lot of your post (no pun intended). Not everyone who plays music wants to be a "become a well-rewarded professional". There's a local jam night where i live and the people who turn up to play just want a good time and show off a bit. they know they'll never make it they just dare i say it love music and yes it's free. What about people who work for charity organisations what are they in it for ?. There's people in the world who like to give away stuff with the sole intention of making people happy i know it sounds strange but it's true. Anyway if you don't want any of those cd's under your desk i'll have them. I'll even pay half the postage.

0
Randlepmcmurphy | 15 September 2009 - 9:59pm

Turn and face the strange

I agree with much of what Andrew says, but not with much of how he says it. Italicising real jobs and failed business model like that implies that both are knee-jerk stupid clichés that people who should know better trot out instead of thinking. But the rise of the Internet has meant that many business models are failing, or at least they are lurching, moribund towards... well, somewhere. Time will tell.

But, as the great philosopher Adama taught us, all of this has happened before and it will all happen again. Andrew suggests that only the professionalisation of culture can assure quality and, by extension, that de-professionalisation will inevitably result in crappier culture. Yet even Mozart and Beethoven had to buckle down and knuckle under by taking presumably grim and unsatisfying real jobs to pay the bills: helping the talentless daughters of the local gentry to boost their marriageability by teaching them to bang out a few parlour tunes on the piano - not very rock 'n' roll, that, is it?

Uniquely among artists of all kinds, rock musicians these days seem to believe that they are entitled (this italicising business is addictive) to earn their living exclusively from expressing themselves (there goes another one) by strapping on a Fender Mustang and mussing up a bad haircut. When did you last hear a sculptor, performance artist or poet whingeing about having to find a day job to keep the bailiffs at bay?

Musicians, if they're good enough, can perform live. If they're better than good enough they can do session work. Or, regardless of how good they are, they can just play in their spare time because they love it. Would Aretha Franklin's singing have been granted less cultural kudos if Atlantic Records had never plucked her out of that church to turn her into a "professional"?

Music, journalism and, yes, probably music journalism too are in a chaotic, inchoate, headless-chickeny state of flux and have been for several years now, during which time people have got used to getting their music and their news for nothing. But - and this is an essential point that Andrew doesn't mention - those same people are now spending more money on leisure products than ever before; they just happen not to be spending it in record shops or at news-stands. Instead, they're shelling out on live concerts at 50-100 pounds a pop, signing up for a premium digital TV service or plumping for the latest must-have video-game title. Last year the soccer simulation FIFA O9 not only outsold Viva La Vida,the last album by probably the world's biggest band, but it also costs three or four times as much.

We tend to assume that recorded music as a commercial proposition and a professional sector is somehow important and worth saving because it's always been such a central feature of the culture that we identify so closely with. We are the pop-record generations. But, in the grand scheme of human things, it's actually an anomaly - no more than a 60-year blip in 35,000 years or more of music-making. Of course it won't die - sheet music hasn't died - but some dramatic downscaling (another word that Andrew would probably, quite rightly in this case, italicise) won't, ultimately, do our culture any harm at all. Yes, a few people may have to look for another line of work (tell it to the miners), but it'll take a hell of a lot more to "kill music" than free downloading.

3
Archie Valparaiso | 15 September 2009 - 10:17pm

Discounting

Instead, they're shelling out on live concerts at 50-100 pounds a pop, signing up for a premium digital TV service or plumping for the latest must-have video-game title.

It appears that people are happy to pay top dollar for the services that have never been made available for free, whereas they begrudge paying a lot less for media that has. Development costs aside, I assume that each copy of FIFA 09 costs about the same to manufacture as a copy of Viva La Vida (it's just a silver disc containing ones and zeroes, innit?), but the former will happily sell at £40 at release while the price of the latter is continually forced down.

Make something free, or cheap, and people will automatically value it less than they did before. And then you're in trouble - the horse has bolted.

2
Fraser Lewry | 16 September 2009 - 8:29am

It's also a question of perceived value

Interactive video games provide, as the old ads used to say, hours of fun for all the family, while music, as Wet Wet Wet used to say, is all around - on the radio, on MTV, at live shows, on YouTube (often officially), blaring out of black-windowed SUVs stopped at traffic lights....all over the shop (yes, there too). If a friend says "Have you heard the new Egg Friday single?" you don't have to nip round to his house and hope his mum will let you use the front- room gramophone; he passes you one of his earbuds and you're there.

I think it's music's ubiquity and accessibility that have devalued it even more than Amazon discounts or Tesco bargain bins.

1
Archie Valparaiso | 16 September 2009 - 8:50am

Completely

That's my exact point - but explained a lot less clumsily.

0
Fraser Lewry | 16 September 2009 - 8:56am

Computer games

like new super-duper drugs (the medicinal kind) have to be very expensive because of all those long years of expensive development, testing, research, er, development, free biros, etc - well according to the companies that manufacture them.

Ahem. Isn't that the same argument the record companies used in the 1970's. Then along came punk and we started pressing them up ourselves. Cheaply.

0
Beany | 16 September 2009 - 6:56pm

I worked in the games biz for 10 years, and...

... this really isn't the case. As another poster points out in this thread, all the big games cost at least $2 million to produce, as well as (huge, these days) marketing costs. The biggest factor is that disk manufacture (except for PC games) is a closed shop, and publisher's have to get the disks manufactured by Sony (in the case of the PlayStation) at a non-negotiable price (around a tenner in my day.) Very rough breakdown for a game selling at £40 would be:

VAT @ 15% = £6.00
Retailer margin @ 30% of remainder = £10.20 [discount depends on size of retailer]
Sony (manufacture of disk) = £10 [probably out-of-date, sorry]
Developer @ 15% royalty of trade price = £3.57 [could be as high as 25-30% though]
Publisher = £10.23 (out of which comes packaging & marketing etc.)

Everyone does fine out of that breakdown on a hit game, but expensive flops can really damage a publisher, and there really isn't a gaming equivalent of a band knocking out a hit album in 2 days at Toe Rag.

0
Metal Mickey | 17 September 2009 - 6:38am

Computing world reels!

Binary is no longer where it's at! Music magazine webmaster revolutionises electronic data storage! There are more than 10 kinds of people in the world!

-2
Vulpes Vulpes | 16 September 2009 - 8:53am

Whoops

Post duly edited. Thanks.

0
Fraser Lewry | 16 September 2009 - 8:57am

Hidden Fall lyric?

I claim my prize Vulpes. And it's 'storage-ah!'

1
Gav Leonard | 17 September 2009 - 5:22pm

We take things for free when

We take things for free when they are peripheral to our lives.

Twitter is free. It's a marvellous service, but you don't have to pay for it. Would you still use it if Biz Stone decided the free version was no longer sustainable? You might be prepared to pay a small amount to use it if you had to, but I'd guess you could happily live without it if the price got too high. Your overall output might be that little bit less rich for lack of it, but not so much that you would take a sizable hit. Same with the other free tools you use - for example, YouTube.

As a magazine I'd guess that you use a lot of Adobe Software. I would presume this is worth buying because though it's expensive, there's nothing better at doing the job. There are free and cheap alternatives, but they're not really up to snuff. So while Photoshop doesn't bring money in directly, not having it would impact on the quality of your output, which would affect your income. So it's worth paying for because you rely on it.

You pay for what matters. The other stuff you'll use if it's convenient. That applies to you and it applies to us.

Everyone who regularly contributes to this blog regularly dips their hand into their pocket and buys the magazine. We buy it because we are music geeks, and nowhere else do we come across writing as informative, eloquent and witty on a subject that matters so much to us. So we give you our money in return for the best magazine around, and it's a very fair deal as far as I'm concerned. Would I like it if somehow it was free - of course I would. But I understand why it isn't. So if I want to read quality writing about quality music, I know my side of the bargain is to shell out.

And there's this weird bi-product where we enjoy the magazine so much that we write for you for free on here. We help build the content of this site, not because we get paid, and not because we think if we write well on here, we'll get a job out of it. We do it because we have something to shoot our mouth off about and you've given us a platform on which to shoot it. I for one am very grateful.

But we all know the real stuff is in the magazine. The podcast, the blog, the Twitter feed - these are wonderful marketing devices that remind us how much we enjoy the magazine. I'm sure they are fun to put together, and I'd guess, though they cost good money to create, they are cheaper to produce than pretty much any other form of advertising you might otherwise take out. But they are peripheral for all of us - yourselves included - compared with the magazine itself. If you didn't think they help sell magazines, they would be gone in a shot. If we had to pay for them, chances are we wouldn't bother. But as things stand, the cost to both you and us balances out with the benefits we get from them, so we all continue to invest in them.

Free stuff is great when it works for us. But you can't always rely on it. If we want to guarantee reliability and quality, we cough up, and anyone with any brains does it willingly.

4
smithylad | 15 September 2009 - 10:09pm

There's some good points here but...

...I think this is a bit of an oversimplification. Talking about the podcast and the blog you say:

If you didn't think they help sell magazines, they would be gone in a shot

This is not strictly true and to explain why not you have to go back a bit. Before the internet the only way that a magazine or a newspaper could make contact with a potential customer was by investing in advertising in the hope that would persuade potential readers to put their hand in their pocket and pay for the publication. The internet provided the publisher with a way it could engage with people without mad expense. Everybody, from The Times to The Word, put a lot of effort into digital activities because they were fun and because they hoped that:
* advertisers would see them as exciting new ways to reach consumers
* the consumers themselves might pay for them at some stage.
What's actually happened is that while consumers do like them they don't value them enough to pay for them (at least not yet) and the price advertisers will pay for internet advertising goes relentlessly down all the time (for reasons that deserve another thread altogether).
Thus we're putting a lot of time and love into things that probably don't extend the reach of the magazine all that much and don't contribute to the magazine's revenue, which is what any business needs to stay in business.
I justify them to myself on the grounds that they're a natural extension of what the magazine does. The site offers unlimited inventory, as they say in the world of the internet, and a forum for views which are far wider ranging than one magazine could ever encompass in its pages. The podcast is a fantastic vehicle for something we happen to have a lot of on this magazine, which is personality. I think Word with those things is far stronger than Word without. They are part of the offering that makes a lot of people spend an awful lot of time with us. In return all I ask is that people spend £42 a year on subscribing to help pay for it all.

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David Hepworth | 16 September 2009 - 7:01am

Fair enough

I should have said *detrimental* effect on sales. And also my comment didn't allow for the reason we do things to change over time.

The reason we do things and how we justify the things we do are often two different things. I'd like to think there is no difference in the reason we all - Word staffers and readers alike - contribute where we can to the ecosystem of the Word. We are all here because we love popular music and we want to communicate that, and there is no better place on the planet to express it. The fact that you are better at it than us is why you get paid to do it, while we pay to read you. I have no problem with that.

Obviously, as people running a business, 'for the love of it' isn't a good enough reason to justify expending time, effort and money on a podcast, twitter or a blog. The free stuff has to be justified in terms of marketing, experiments with business models, building a community who are invested in the brand etc. And these are legitimate reasons for a business to do these things, no question. But it's actually the passion behind the real reason you do them - the love of it - that means the business justifications have a chance of being validated. Without that, the whole thing would be lifeless and infinitely less rewarding, and we would find somewhere else to spend our time and money.

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smithylad | 16 September 2009 - 8:24am

Confusing Word

with The Word. Are they related?

What I cannot get my head around is the way that some people make money - and it can be a lot of money - by simply having people on the interweb clicking on a link. Sometimes this involves just viewing a page. Not buying anything, not sending any money anywhere. Just clicking. It may be that many of the ads you currently have flashing at me up there.. do the same thing.

The charity I am involved with have one on Everyclick.com - just for charities mind, and with a handful of people to date using their free search engine have raised £41.71. As more people are encouraged to use the link we hope it will rise to hundreds and (one day) thousands). The site boasts it has raised, to date, £876k for charity.

I have seen other websites and blogs that are quite blatant about their fundraising methods. A simple "click this link as many times as possible to pay for our web hosting costs/beer down the pub..." Given the size of The Word Massive I would be interested to see an experiment testing this theory to see how much "we raise" in a given time period by simply clicking and not spending.

It's the future. Yeah right...and Vera Lynn will release an LP in 2009 that will go to number #1. Pull the other one.

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Beany | 16 September 2009 - 7:13pm

those click sites are sponsered by companies

I believe who pay per click. So it's not a long term money making scheme really.

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Chris G | 16 September 2009 - 7:46pm

Mix and match

I think a lot of the problem is that I get the feeling that a lot of people are now expecting all media to be free as long as they've paid for the medium. People will willingly pay hundreds of pounds for a computer but be unwilling to pay £10 for a brilliant application. I like to think that the future can consist of a happy balance between free and paid for. If people just want lots of music and aren't fussed what it is then they can get a lot of it for free. If they want specific stuff they have to pay for it. I use a mix of freeware and shareware on my PC depending upon how much I use it. I don't do enough word processing at home to justify buying an office suite so I use Open Office. I do however do enough graphics manipulation and web page authoring to happily pay for some decent software despite perfectly adequate (but not as good) freeware being available.

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JohnW | 16 September 2009 - 2:04am

If so much is "free"...

... why is everyone so broke?

-1
Nicodemus | 16 September 2009 - 4:32am

Free...

...while I'm prepared to go along with the premise of this thread that free doesn't necessarily equate with good and regret the proliferation of so-called citizen journalism and the notion that anyone would want to waste time that they'll never get back reading interminable, solipsistic blogs, there's a dichotomy here between paid content and sharing. Although JohnW mentions share and freeware, no-one has discussed open source, a concept that seems to me to be entirely philanthropic and without which the browsers that we take for granted would be so much less. I'm reminded of Thomas Jefferson's axiom: 'He who receives ideas from me, receives instruction himself without lessening mine; as he who lights his taper at mine receives light without darkening me.'

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Toffee the cat | 16 September 2009 - 6:44am

Open Source Music and Video.

I'd suspect that, if you think reading 'interminable, solipsistic blogs' might be a waste of time, you'd find that 'open source' music and video (or any other digital content other than software) might also often prove equally disappointing and pointless.

Isn't this thread really about the 'free' provision of content other than software, content that cost someone something to manufacture in a commercial sense, rather than the giving of time and intellect in an altruistic sense?

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Vulpes Vulpes | 17 September 2009 - 10:20am

Does anyone have any data...

... on newspaper circulations in London since the freepapers came along?

My hunch would be that the red-tops will have suffered most because they're in the same celeb/sport/gossip arena as the freebies, whereas the broadsheets might have held their ground more.

Which is my long-winded way of saying that people will always pay for quality - what I look for (and get) from Word (mag, podcast & website) simply isn't provided anywhere else, free or otherwise.

As an aside, have The Management ever considered only making the podcast & website available to readers/subscribers?

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Metal Mickey | 16 September 2009 - 8:07am

Subscriber-only services

Yes, we've considered that, and just about every variation you can think of, but it's very much a double-edged sword. While it might push people who're already familiar with the magazine towards subscription, it puts a wall up between us and those who don't know about The Word. We'd be preaching to the converted and no-one else.

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Fraser Lewry | 16 September 2009 - 8:12am

I'm a subscriber...

... but sadly don't have much time to endlessly devour the magazine, and only get to read about 20% of each issue. But I bought the magazine subscription becasue I love the podcast and want to support you because I know it's not "free". Dos that make any sense? It does to me ;-)

1
gffcllns | 16 September 2009 - 10:11am

Agreed

I think that's true. Once a "community" is created, if people like it then a lot of them will stick around even if they can only do so by paying a fee. The problem is that it's nearly impossible to get new blood once the barrier has gone up. Interestingly this isn't the same concept as people expecting that something that used to be free should remain free, here it is the idea that people assign no, or very little, value to something until they've given it a good test drive.

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JohnW | 16 September 2009 - 1:06pm

All newspaper circulations are down

But I wouldn't mind betting that the broadsheets are suffering *more* than the tabloids. They're more likely to be read by people who work in offices and have web access and are therefore perfectly happy to keep up with the news via the newspaper websites. If you work on a building site that is not an option open to you and therefore you're more likely to need your morning paper to read on the bus.

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David Hepworth | 16 September 2009 - 8:55am

I was interested to see...

the other day that the Murdoch redtops have started reserving what they assume will be their juiciest exclusives - the Michael Jackson death-scene photo, for example - for the print editions.

They haven't started slapping a BUY THE RAG TO SEE MY NIPS! banner over the Page-3 girl's prime assets yet, but I suspect more teaser tactics of this type might be on their way.

And,speaking of the Murdroid, hasn't the New York Times always had its inside-pages content as a paid subscriber service?

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Archie Valparaiso | 16 September 2009 - 9:05am

Re: NYT

No, you can access all of the current edition if you're registered. I think you may need to be a subscriber to access back issues. They did try making their star columnists only available to subscribers but they abandoned that a few years ago when all newspaper publishers convinced themselves that there was more to be gained in advertising revenue than they might lose in sales. Right now nobody thinks that. That's the interesting thing about the last ten years. People have been making policy on the hoof in response to circumstances that change all the time.
And just as the early adopters of the internet among the newspapers have started being more cautious, the Mail has come from nowhere to first place by cranking up the popular appeal of its sites.

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David Hepworth | 16 September 2009 - 9:11am

re the mail

by"cranking up the popular appeal of its sites" you mean actresses in bikinis!

0
Chris G | 16 September 2009 - 9:49am

Oh and Andrew

I really liked the Paris Angels well "perfume" anyway.

0
Chris G | 16 September 2009 - 9:50am

Times. Changing.

To paraphrase John Perry Barlow: expecting to control access to content once it has been uploaded to the Internet is like trying to get a teaspoonful of red dye out of a swimming pool.

You cannot uninvent Bit Torrenting, you cannot prosecute every filesharer (or hope that DRM and three strikes provide a solution); railing against the Pirate Party will get you precisely nowhere, you might as well go start an argument with 4chan. Yes, Chris Anderson is a complete arse but he is probably a prescient one.

It matters not a jot what the majority of the massive thinks about these issues, the eventual outcome will be decided by the attitudes and expectations of our children toward the consumption of culture (and the collective concept of culture itself might be something very different in five, ten, twenty years time).

Let's hope that Quality wins.

PS: a good console or PC game might take a team of one hundred developers upwards of a year to create - that's why they are more expensive. I can still pop down the road to my local market and buy them for ten renimbi and play them in my 'chipped' X-Box.

Ain't unadulterated capitalism a bitch when everyone has equal access to technology/knowledge?

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James EB | 16 September 2009 - 2:13pm

Quality over quantity

As a regular Word reader for some years now, I have noticed one thing that the Word doesn't suffer from that all other magazines do -or did prior to the arrival of readership blogs - and that's repetition.
In the 90's I used to notice how all mags -FHM, GQ, Empire, Mojo, would start to repeat themselves after a period of about 18 months. I ultimately concluded that this was due to a lack of input from the readers.
The Word blog generates new avenues of thinking and broadens out the base of interests that the editorial staff can be assured that subscribers are interested in. For that reason alone, it can be seen as a worthwhile business investment.After all content is what the mag is about and we've witnessed numerous occassions where blog entries have been the inspiration for articles in the magazine.

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rodge | 18 September 2009 - 12:40pm

I Once Failed to Bounce Iggy

- Oops Wrong Thread

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ChuckTurner | 18 September 2009 - 2:08pm

Overstated case

Having read the orignal article in the magazine I broadly agree with the sentiment, you should pay for things of quality, but thought the case was somewhat over stated. 'Media types' do tend to over egg their significance to the wider world and believe we would be 'poorer' for their absense. I'm not sure this is correct; ultimately we would still have opinions of what we do and don't like, we would share our tastes and generally make up our own minds over matters of quality (or otherwise). I do find the idea that only journalists (etc) are qualified to arbitrate over what is good, bad or indifferent just plain wrong. I appreciate that there are many mindless, witless blogs out there but there are also lots of terrible critics/columnists who add little to our culture or knowledge base. You could argue that, if anything, the latter are more damaging as they have a credible platform upon which to spout their inane ramblings. If The Word (or any other of my favourite titles) were to fold, I would be saddened but I would get over it. The world would still turn, I would still buy & listen to lots of music, read books and generally enjoy the arts.

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woodface | 19 September 2009 - 12:31pm
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