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Corporate Bollocks. Have you ever been obliged to "do coffee"? or "Explore a platform of mutual interest"?
Posted by Uncle Wheaty on 9 January 2010 - 9:29pm.
My favourite, and this is in the early 1990s, was when a colleague wanted to "Identify a window of opportunity when we could explore mutual interests" i.e. he wanted to talk to me about something to do with the business!
No going back for me!
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I often have to "Blue Sky" it at work...
...I've always taken this to mean it's OK for me to look out the window.
Marvellous .Sing this as you do it...
Let's
Move this forward shall we? Bollocks talk - it drives me mad. I hear it all the time. Goes with the territory I'm afraid.
No problem. How about "Institutional Cliches" instead?
Sounds a bit Reggie Perrin but the same thing by a different name.
Some companies have their own "corporate bollocks" intranets!!!!
I was presenting some market research feedback to a client today and whilst walking back to my car one of the team I was presenting to confessed that they have an internal "XXX Company Phrase Understanding Website"!
WTF...what kind of company has to develop its own internal resource to explain to new people its own internal (non traditional) use of the English language?
If the corporate world has come to this I am well out of it.
BIFF
As usual Chris Garrett and Mick Kidd got it right along time ago: I think this dates from the late 80's.
http://rowlandjones.squarespace.com/journals/?SSScrollPosition=0
Spot on.
Gobbledygook
I'm sure I've mentioned this before, but in a previous job my area manager sent me an almost incomprehensible email which instructed me, once the key phrases had been identified, to 'Think the unthinkable ... and push the envelope ... out of the box.'
It was a Big Ask.
Yes, lots.
I worked for several major labels and the London office of a Hollywood studio, at fairly involved levels. They were all full to the gunwales with the kind of people I'd never want to spend any time with outside of work.
'Can we do a SWOT?' 'What's the critical mass?' Eurgh.
Don't get me started
I once found myself in a conferemce room of a Ramada Inn on a rat infested roundabout at Hanger Lane spending a whole day with a whole load of other middle managers being told to focus, think positive, engage, find the balance and energise.
The longest day of my fucking life.
Soon after that, the hapless set of bell-ends I worked for became unfocused, negative thinking, uncommunicative, unhinged and torpid, screwed a lot of peoples careers and paid them off.
My boss is rather fond of the phrase
Close of play.
Or as I like to call it, 5pm.
5pm
I assume that's 'At the end of the day'.
Unless there are 7-8 more overs to be bowled
Or, worse still
"COB".
Indeed - if there's the chance of a result
you can take the extra half hour (though the frequency with which that becomes the extra three hours is depressing)
Thinking the unthinkable.............
............tends to lead to doing the undoable and having a day off
Let's...
...get our ducks in a row.
Hold on a minute
I quite like that one( hadn't heard it before).
I'll get my coat..............
Having kept ducks in the past
I can confirm that's exactly what mummy duck does with her ducklings before setting off across the pond.
Perhaps the phrase should be "Let's get our ducklings in a row"
Isn't the phrase
more to do with the sort you put on the wall, over the mantelpiece?
Everytime I've heard it at work, I visualise my Grandma's living room back when I was 7, with the three china ducks in a line across the wall, and Grandad sitting there puffing away on a Capstan watching a John Wayne movie on a Sunday afternoon.
I find it really helps me to mentally escape from the turgid collection of unimaginative non-entities with whom I sometimes have to share desk space.
Not that I care, but...
I thought it was about the pretend ducks you might shoot at a fairground stall.
My Harvard educated
boss told me with a straight face that........
"Golf is the one chink in my corporate armour", wanker.
He makes us watch
shit like this
The Second Film
Is how to shit on someone from a great height and get away with it.
Oh Lordy!
That is truly fucking awful! I sympathise..
Snap
I would think that we worked together, as we had a 'awayday' (sitting around in a soulless boardroom justifying our existences) where before every 'session' we had to watch that. Jeez.
On a similar note, this week someone at a meeting said to me: "It's more of a problem in the granular sense." I had no idea what he meant, and after thinking on it for three days, I still don't.
'Going forward'
I have been, on occasion, exhorted to implement something or other in said manner. As opposed, one assumes, to 'going backwards'.
My pet hate!
Certain people at my (Public Sector) workplace have taken to using "Going Forward" in place of a full stop when speaking in meetings, i.e. "We need to develop a strategy going forward", and I am constantly editing the phrase out of reports which are supposed to presented to the general public. Grrrr...
Going forward
I was completely flummoxed when I first started hearing this phrase a few years ago. I think you've nailed it - it's used as a replacement full stop in the erroneous belief that centuries of correct grammar can be improved upon by 25 year old Facilities Managers.
And if I get called "buddy" one more time by someone I've never met, I may swing for it.
Going Forward
that would be our "Direction Of Travel" then?
I actually caught myself saying this the other day.....there is no hope for me.
Now are we all on board with our...
Mission Statement?
It will surely involve some or more of the following...
A thirst for excellence
Respect for others
Integrity
Striving for Excellence aka Best in Class
Promoting diversity etc
Which means you respect your colleagues and do your job!
Pre-meetings
OK, it's not corporate bollocks speak, but it's a concept that used to drive me mad.
If there was an important meeting, my boss would hold a pre-meeting about the meeting.
And, often, a pre-pre-meeting-meeting.
And on one god-forsaken occasion, a pre-pre-pre-meeting-meeting.
Saw a wonderful t-shirt years back: "Want to avoid doing any actual work? Why not hold a meeting instead!"
I was going to incude "pre-meetings" in the post...
I assumed this was purely an internal additional "bollock".
Nice to see I was wrong.
Back in the days when I had to deal with contracts, lawyers,
agents and managers, we'd often hold a pre-meeting meeting before going into the 'proper' meeting - just to make sure 'our side' were all happy with what we were going to do/say/hold out for/demand. This usually took place in a suitable watering hole near the venue - often the same location was used for the post-meeting meeting as well.
I guess you could say that the pre-meeting meeting allows you to get your ducklings in a row and make sure you're all playing from the same sheet music :-)
...and that's Buzzword Bingo!
:-)
Meetings
Wankers...
the lot of them.
Who?
Liverpool or Man Utd?
The people who originally came out with the bollockry...
mentioned above!
Travel
Where I am working at the moment it is all travel metaphors - "We need to get them to join our journey" (translation: agree with us) or "I am on Mary's bus" (translation: I agree with Mary). Etc. Till COB.
I worked at Mercury in the 90s where there was a notorious change programme called IMAGINE where we had to learn a new corporate language - it was all "value atrocities" and "authentic commitments" and offer/counter offer/decline responses". There was a special thought police called "Imagineers" who were "value runners" there to sniff out value atrocities. Scary.
Christ On A Bike,
that sounds alarming. Surely someone couldn't help but crack a smirk at utter arse like that?
Having said that, a large state-sponsored engineering company I worked for in the 80s sent me and everyone else in the IT department on a two day residential training jolly called 'Customer First', that was awash with EST style sessions, NLP jargon and the full panoply of corporoballs focused upon putting the 'customer' first.
Which I thought was somewhat amusing, as our immediate customers were actually Whitehall mandarins paying for high-tech weapons systems which they then sold on to oil-rich states who needed to flex their regional muscles.
Travel - "Offset your Carbon Footprint"
I was doing a tour and had to deal with an Airline sales rep who was trying to jump on the latest trend by insisting that travelling on a fuel guzzling noise polluting plane could be good for the enviroment.
I gave up trying to figure out what she was talking about when she insisted that the group could "offset their carbon footprint" by doing something or other, she lost me at that point!
I think you should all calm down
and reallign your core purpose.
And stay away from brown paper fairs (what the fuck is a 'brown paper fair'? Anyone?)
Actually, I've just found out:
http://www.w3j.com/4/Process_Engineering.html
It sounds like a euphemism
for doing a poo.
We have "biscuit sessions"
... which basically mean the usual terminally head-numbing meeting but with a couple of stale Peak Freans on a plate in the middle of the table. High-level strategies are discussed, and we are ordered back to our teams to cascade information.
(double post)
When I was at boarding school in the early 60's
a 'biscuit session' meant something else *entirely* (gag)
Looks like we're all on the same page here
!
I deal with civil servant-y types.
No snappy buzzwords.
Just levels of beaurocratic bollocks.
Much as I have always poured scorn upon Management Bollock Speak, it is important as a way of giving people a perception of self-value. Talk the talk, walk the walk. Or something.
Low hanging fruit ie quick
Low hanging fruit ie quick wins - I must admit it doesn't make me wince as much as gender inclusive......
And why we are at it - how come councils etc can ignore car parks, pavements etc when it comes to gritting - shouldn't they do a risk assessment first - or have i missed something ?
How about...
...having a 'thought shower'? Do please crawl off and expire.
That must be the the result of a Brain Storm as it subsides
Relentlessly (and pointlessly) positive phrasing
"Problems": NO! They're "Opportunities!". Much better.
"Redundancies": too negative. We're "rightsizing" the company. Yeah.
etc. etc. etc.
Reading this thread makes me very happy that I left my corporate job last year. Having much more fun running music classes for toddlers. Happily, corporate-speak hasn't spread to the under 5s yet.
Music classes for toddlers...
now that sounds like a nice job. Must be fun...
Certainly is.
I get to be silly, and to mess around with music. Perfect.
It's only two mornings a week though. Rest of the time, I'm hoping to find work as an in-school piano teacher.
So, it's certainly fun, although going freelance is somewhat scary...!
There can be only one
'Mission Statement' worth having:
JFDI
/jargon ends.
I have to attend a meeting in a couple of days time
that is, "to discuss options... (to) right-size, re-engineer and focus" a struggling part of our business the guy concerned describes as having a "negative profit issue."
If he spent as much time on talking with his colleagues concerned and getting them behind some fairly basic actions we all know are needed as he did on crafting quasi-intellectual, blame-deflecting e-mails full of gobble-de-gook and meaningless euphemisms, we mightn't be in this position.
Sinking Lid Policy
This means that if someone leaves, they are not replaced.
But the doozy I heard was that due to redundancies, pay freezes etc we will be "shrinking to greatness". FFS in excelis.
I must say...
...that I have never heard that one ('stinking lid policy') and might try to use it somewhere, somehow. It has an anti-corporate-speak touch to it.
"Shrinking to greatness" however is world class BS.
Left the corporate world a decade ago
to become a Teacher and reading this thread brings back a lot of bad memories.
Fortunately, the school I work at is largely devoid of such garbage, we are to busy dealing with the kids. However, the occasional training course brings me into contact with a plethora of such verbiage. It is rare for me to last a day at one of those without having an eye rest after lunch.
Sadly..
..it seems to be invading education big time, our leadership language is increasingly full of this sort of thing, as is any new "initiative" that is introduced to us. Mercifully (or perhaps not) I've been in the job long enough to see new ideas that are "here to stay" disappear faster than the currently melting snow. Lets hope this linguistic puke goes the same way.
We're always told
Never to say 'no problem' (too negative, apparently) or to apologise to customers, whether something's our fault or not. Bobbins.
I think the world would be a better place if customer service people were allowed to speak normally instead of being forced to use certain phrases, 'buzzwords' and the like.
I once took out a mobile phone contract and the bloke on the phone said "I'd like to take this beatiful opportunity to welcome you to..." How's that better than:
Customer service person: Right, that's all set up for you Mr Bounce.
Me: Cheers, thanks a lot.
Customer service person: No bother.
?
It had to come
David Brent quotes Pop not coporate bollocks.
I remember being told to be "more proactive" once.
I replied "Do you mean less crap?"
I didn't last long.
Makes you reach
People have started "reaching out" to me. Particularly in emails accompanying press releases. I'd like to reach out to you about our new flavour of Pot Noodle...
I reckon there's no jury in the land would convict me if I set about them with a cricket bat.
Penultimizing
the leisure continuum, optimized a needs-driven leveraged finance platform to effect a clothing manufacture/retail interface solution.
On Friday, I bought a shirt
Risk assessment
Can someone from the upper echelons of Word Towers please carry out one forthwith. I'm worried about the amount of tea I am spluttering onto my keyboard...
Fortunately
There's not too much of this bollocks where I work. I often wonder what would happen if someone replied to one of these missives asking for a translation into everyday English?
Please stop it
You are describing my life. I rely on weekends for remission.
I suugest we park this for now and put it back to the top of the pile later and see if it gets more traction then.........
This is how they take our souls
My latest CB horror? A load of us were told half of us would be laid off.
CB version? 'Physical resources will be impacted going forward'.
Damn this language to hell. Alas, nowadays the first little boy (or girl) to point out that they can see the emperor's bits faces a grim future.
I suggest handing out 'buzzword bingo' cards at larger meetings, as we used to at my last place of work.
Small card divided into nine, with corporate bollo to be ticked off. The winner announces 'house' with a couple of small coughs.
Another way of preventing these little demons from infecting our lives too quickly, is finding a friend to compete with in inserting as many references to, say, types of fruit as one can.
Buzzword Bingo
kept me going through many a "graveyard slot".
Always remember a colleague reacting to us being asked for a "ballpark figure" by shouting out Yes! and punching the air.
AKA Bullshit Bingo
See here : http://www.bullshitbingo.net/cards/bullshit/
A colleague got an almighty bollocking for leaving his card at the table after a meeting. His boss found it, nearly completed, after sneaking back in to the meeting room to steal the remaining sandwiches.
oh jesus...
you didn't happen to work in a small purple software company in Richmond a few years back did you.
boozy lunch plus lingo bingo = disaster...
Can we take this
off line?
Yes
We need to drill down.
Or look higher...
so we can get a helicopter visioN!
Good to get
a macro overview - but need the micro takedown - and focus on the key learnings to initiate best practice in mission critical applcations organizational practice wide
Let's consider things and do what we need to
I'm sorry
but you guys are only grasping at the low hanging fruit.
All this businessspeak is American, going forward, isn't it..
slavishly followed by good old Britain. Even all these baseball analogies seem to have taken hold, you can read them in The Word as well, and how many of you know the first thing about taking a raincheck/ stepping up to the plate/ ballpark figures/ curveballs/ etc.? Just as insidious and inane and asinine as Bollockspeak IMO.
There was a band once who said.............
NEVER MIND THE BOLLOCKS!
aka The Gun Toting Shaggers in corporate speak :-)
They shall now be known as
The Gun toting shaggers
Dick
Cable and Wireless had a CEO called Dick Brown, whose approach simply involved firing everyone possible. The grim joke was that after "downsizing" and "rightsizing" we now had "Brownsizing" to deal with.
He got fired shortly after. Oh how we wept.
C&W?
Mr Husband used to work there, 2000 - 2004 (not intentionally, he was working for Exodus and got taken over, as it were).
93 - 2000
I departed mid 2000, shortly before the share price nose dived. See what I did?
Yes.
I once heard a director say that we should "be the first to put a vapour-trail in the blue sky scenario". I was so amused by this that I put it on the BBC website as a Brentism. I then got it sent back to me as "things David Brent said" about fifty times by various parties over the next six months.
I work for myself now and the only journey I have to undertake is when I get on the train or in the car.
You should all calm down
and remember that success is a journey, not a destination.
It's all true!
Our language has been hijacked by corporate America. But more importantly, think of how much time this wastes when we could be doing more constructive things (or doing things more constructively). AND we're expected to be contortionists with nose to the grindstone, ear to the ground, finger in the pie, toe in the water, and shoulder to the wheel.
Some of the management concepts are ok but much of it is just common sense sprinkled liberally with bullshit (originally a contribution from rural America, but spread around liberally by corporate America).
This is where it all ends - god help us
The bit at 2.44 is priceless!
shudder
y'all will have googled for the KPMG theme song as well...
http://images.fastcompany.com/articles/2001/04/kpmg.mp3
but be warned; this might well cause your ears to bleed.
Make it stop!
Gee thanks for that. I had to save it to include on future torment CDs, especially giving my loathing for said company...
I had to listen to this to restore my sanity.
Everything we do has to have a "narrative"
given that I don't work in a publishers or a film production company, I have no idea why...
"Re-engineering a review section"
(waves at Mr Hepworth)
We need to bottom all this
by holding a deep dive meeting.
The first time I heard "deep dive" I actually laughed!
A client of mine had a "deep dive" meeting and I had to ask them what that was. They looked embarrassed when they explained it was a "normal" strategic meeting i.e they had swallowed the consultant's bullshit.
Definition of a consultant - They borrow your watch and then tell you the time!
I work as a consultant but have never borrowed a watch to my knowledge. Just the old Grandfather clock in the corner that is always ignored.
My consultancy process
Get hired. Talk to the junior staff who actually know what is what. Tell the management. Get paid.
I do point out that is what I have just done. For some reason managers listen to me rather than the people that they pay all the time.
Odd way to make a living.
A bit unusual
for a consultant to talk to staff!
A couple of years back I found my post recommended for deletion by a consultant who never spoke to me about what I did. Management stepped in and said I couldn't be binned, so I was saved, temporarily.
The following year another consultant recommended 14 of us get binned. He didn't speak to one of us, but I understand he got paid around £110,000. We got made redundant.
So for any Hackney residents among you, that's the sort of thing they spend your council tax on.
I don't need this pressure on!
May I throw into the pot a little one dreamt up by our Government - 'Performance Planning'.
I mean seriously, you employed me for my skills as a designer don't ask me questions I haven't a fuckin' clue about and can influence in no manner whatsoever, like:
A. Sack you and most of middle management ya cnut!
supplementary A. 1.1. Do you honestly think I read that piece of shite?
supplementary A. 1.2. Where do I find the time to read the aforementioned, at my last PRD you told me my performance wasn't on target?
Don't get me started on PRDs, it should be PDR anyway!!!
I could go on about my 6 years of hell under a woman who held meetings for just about everything, ground the team to an halt, caused division and hatred that ended up with me in hospital from stress related problems. But I won't, not yet I need to make a Gant Chart (apparently) and write a few thoughts, plans and visions down first.
Oh BTW, she was shoved sideways two years ago and finally left after (yet another) restructure.
Probably with a decent 'package' but isn't that allas the way?
<<>>
I'm not making this up
In a presentation today a speaker revealed his company's goal (it may have been a Mission Statement, I wasn't paying that much attention) was to "Provide market information provisions."
I mean, what?
Perhaps it was market research findings written on a bean tin!
more bollocks
For my sins I used to produce large scale conferences for Corporate bodies: at one event, this particular Client had progressed from Pleasing Customers to Delighting Customers and finally Dancing with Customers!
Whilst having a quick check with my technical crew, I asked my long-term sound man: 'Everything ok?' he simply replied 'Yes but what the f*** is this about?' I think that says it all.
Team-Building Sessions
I've been on a few of these.
The most memorable was a couple of years ago when 150 of us were trooped into a lecture theatre to be faced with a troupe of actors who proceeded to beat upon different coloured plastic tubes with sticks.
Each different coloured tube played a different 'note'.
They ran through a tune of sorts then divided us all into sections each holding a coloured tube and stick. We were then conducted, each hitting our tubes when pointed at so playing the tune en masse. What larks, Pip.
Just what that utter bollocks was meant to demonstrate or achieve has never been adequately explained. All I know is that the next day after it our corporate entity went right back to its petty political back-biting.
team-building... yikes
In my past life as a trainer, I found most ice-breakers and team building sessions to just be incredibly, hideously embarrassing, and I flat-out refused to run them (having been forced to take part in them myself in a past-past life).
(oh and thanks to your post, I've now got Flight of the Conchords "It's Business Time" going round my head. "Mmmmmmmm, team building exercise...")
Ice Breaking
God, there's nothing worse.
"Right, can all of you tell us your name, a bit about yourself and a weird liddle factoid you know! OK?"
I believe it's called the Creeping Death.
"Er, hi I'm Andy and I work for a bunch of lying telecom service providers and I'm hugely unfulfilled working in this industry. Oh, and I hate this kind of shit. Will that do?"
"Ooookayyyy, thanks Andy..."
"Listen To Lucy"
(column & podcast) is likely to appeal to most of those posting on this thread. "Twaddle thrives amid the turmoil" is particularly apt.
Where does one start?
The next person who says they're going to 'reach out to someone' and 'get some face time' will be pushed off their wheely chair. 'Face Time'? I just imagine people in a room stroking each others faces and sighing. Bleugh!
I'm going to have to have a paradigm shift here ...
.. as a means to leverage the enterprise solution. Then I am going to have a cup of tea.
So many more ... all real
Outsourcing - 'you're fired'
Rightsourcing - 'you're fired'
Offshoring - 'you're fired'
Onshoring - 'you're fired'
Downsizing - 'you're fired'
Working smarter - 'you're fired'
Hasn't reached me yet but awful to see this loathsome tidemark creeping up the sides, the lies make it worse.
MBA
The source of most bollockry is Harvard and specifically the MBA.
My former boss was sent there and came back convinced he'd been transformed from salesman to academic genius in a year.
As if Harvard was going to piss off lucrative corporate clients by failing anyone.
Consequently in the mid 2000s he was spouting a lot of free market crap most of which (in particular the management parts) had already been revised or recanted by the original theorists.
So what did I learn?
a) When the boss says 'They've put their tanks on our lawn' walking over to the window to look for them is apparently unhelpful and may result in redundancy
b) When (dear God) a publishing company decides to 'express its vision' by inventing a new word ('boundarylessness' - I swear this is true, obviously 'ubiquitous' was too difficult) it's time to leave anyway.
What does it mean?
I worked with a guy who was convinced it meant "Mediocre But Arrogant".
"Means Bugger All"
..in my book.
Scaling vertical beach heads.
We like doing that when we aren't leveraging strategic advantage or having bake offs.
obtaining
contextual symmetry in field-of-vision re-alignment synergy
I straightened a picture
creating
In the 80s I had an Area Manager who was a knob and liked to use any buzzword he could lay his hands on. I would receive missives from him with all those early phrases like 'let's take a helicopter view' etc, so, I started to place made up buzzwords/phrases in my correspondence with him and see if he would adopt any of them, and guessn what? He sure did. The only one I remember was 'run it up the flagpole and see if it swims'. The first time I heard this come out of his mouth was unbelievable. Buzzwords/phrases, made for twats.
I was once told…
…that we had to put "more frontline troops at the coalface".
When I suggested that we send the troops to the frontline, and put the miners at the coalface, I was asked to come and see the manager who'd made the quote, who informed me I was now "on his list" and no longer regarded as a team player.
I was also accused of wasting time when I dialled a number (from memory) rather than using a speed dial key.
His most memorable quote though was, responding to a comment I made "I see your cue is chalked, but I'm not quite sure which pocket you're going for" (poorly concealed hilarity ensued).
Mornings were always "sparrow fart"… He never went home, he went "back to the ranch" and milk was called "cow juice".
Twat!
Confusion said....
I particularly liked a Sales Director of a major league company who claimed that one particular product was 'selling like a train'......
Shameless?
Undoubtedly, but excused on the grounds of relevance, I hope.
http://www.amazon.co.uk/None-Your-Business-Philip-Bryer/dp/1847531695/re...
that looks right up my street
I'll action a purchase order forthwith
Thanks for...
...stepping up to the plate...
Just taking one
for the team
Better...
...to buy one for the team, I'd suggest.
As one
who is fond of skiing, I've always found 'across the piste' particularly irritating. Worse, it's started appearing regularly on the Today programme.
Although I heard 'across the piece' the other day - maybe I've just been mishearing it all along.
Although 'piece' isn't any less worse...
For the less IT oriented among you folks....
Dilbert by Scott Adams is a rich source of humour about all this sort of bollox.
Never having been fond of Management By Objectives, I knew we'd jumped the shark when everything went to Commitment Based Management, because it was all so much more relevant and focussed.... While still suffering the general codswallop and buzzword bingo stuff mentioned above.
Dilbert
Apparently when he started writing Dilbert he followed a book called 'How to syndicate your comic strip'... which said 'don't get despondent when agencies reject your idea.' He was accepted with his first application: instant success: did he quit his job? Nope he kept quiet and stuck to the job as he needed the 'source material' to write his strip.... that revenge must have been so sweet.........
B. Liar
Used substantive factuality strategically and in need-to-know outcome focussed and assymetric tactical deployment ranges whilst mindful of mission-critical alignment
lied
Wasn't that
a "terminological inexactitude", when some lawyer lied in front of a judge in the Spycatcher case I believe ?
Have you ever
"Stepped up to the Plate" after "Taking a Helicopter View"?
You might find the following link to be of use
http://www.bullshitbingo.net/cards/bullshit/
Altogether now.............
I was recently...
...asked to do a 'braindump' on recruitment in the photography industry. On closer inspection this turned out to be someone asking me to write an article on the subject.
It's an incomprehensible world in HMRC !!!
My office has just been "Pacesettered" - this means that some knobhead from Unipart who's getting paid Christ knows how much a day comes round and tells you how a white board can make you do your job better. I have never heard so much management bollox as I have in the last few weeks - and this complete bellend tries to tell me that working like a robot is good for morale.
Some of the terms are listed below for your delectation and delight and this is in a "Glossary" I'll have you know. I mean some twat is being paid gazillions to explain that a "Daily meeting" is "a meeting held every day". Well fuck me sideways thanks for explaining that to me Mr Unipart factory man !
I think my favourite though is "Deep Dive" which means precisely nothing.
Oh and "In Flight Checks" - for Christs sake this is H M Reveenue and Cutoms we're talking about not Virgin Airlines :
Collapsed Teams
Teams that are disbanded during periods of low work activity
e.g. Christmas and other holiday periods, and whose members are placed on other teams.
Daily Meetings
Team meetings held every day that are led by the front line manager (band O) to discuss performance, quality, problems and other issues affecting the team.
Deep Dive
An event where leaders prioritise and focus on a few performance issues.
Exceptions
Work that does not fit easily into a process and needs to be sifted out and dealt with as a special case.
Flip Teams
Teams which are changed from working in their normal process to working another process, particular to meet periods of increased demand.
Go and See
An activity to make senior leaders more visible to front line staff that requires them to observe what is happening in the office and see for themselves how teams are working.
Hot Desking
When staff move desks temporarily in order to undertake a different part of the same process, or work in a different process altogether.
In Flight Checks
Quality checks undertaken by band O quality managers on current work being done in the teams. Feedback is provided immediately to staff and errors are resolved before the work leaves the team.
Kick Off Event
An event which aims to establish an operational performance focus with leadership teams.
Management
An event where senior leaders launch their own programme
Launch for front line managers driven by local needs.
Performance
The boards that every Lean team has, that outlines the team target Boards for the day, the resources available and progress towards the target.
Performance
Events for frontline staff where leaders engage frontline
Improvement staff in activities to address issues and find solutions.
Event (PIE)
PIE Training
A programme to develop in-house capability to run local PIE events.
Standard
This is the standard solution for undertaking the process across all
Process teams and sites which are responsible for undertaking a process.
Standard Work
These are the physical instructions that staff have on their
Instructions desks that enables them to undertake their work to the same
standard as other staff on different teams or different sites.
Stretch Target
A target set higher than the normal operating output, designed to challenge performance.
Visual
This is the whole concept of using visible information via the Management performance boards and workplace assessment to manage the work.
That is mad...
I share your pain.
I also want to know as a taxpayer why we need twats like Mr Unipart to tell competent people what to do.
You are quite correct - yes it is mad
Uncle Wheaty as a fellow taxpayer so do I !
Currently losing the will to live . . . and when you tell them that it's all "Time and Motion" under a different new coloured label and that we were actually doing OK beforehand the look of horror on their faces as they find out they've been rumbled is a delight.
It happens to me all the time
Most recently my manager went on about "sweating my assets". I have no idea what it really means but the mental imagery was extremely offputting.
apparently
"It's all about ownership".
can someone clue me in, please?