Dear Massive if I lay out the facts as I understand them I am hoping someone can tell me :-

A ) What I am doing wrong

B ) How to fix this ( in clear baby steps )

1 I have used a mac for donkeys so do not know my way around PC .

2 The PC I am trying to put the spotify on runs Windows 7

3 I have had a Spotify account from almost its launch and the free version does all I require

4 I probably do not know what I am doing !

5 The install went as well as it can .

6 The problem is I can raise a sign in box that will allow me to type in my password but will not allow me entry to type in the account name .

Any advice ?

Thanks .