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Ambulance chasers

Paul Waring's picture

Earlier this week I had a minor prang in the car - someone 'rear-ended' me (fnar fnar) on the motorway. Very little contact, some superficial damage to both cars, we both smiled wryly, exchanged details and drove on.

Spoke to the insurers, the other bloke admitted liability, car is booked in for repair, life goes on.

Except I got this letter this morning:

Dear Mr Waring

We are pleased to have been asked by [insurance company] to represent you following your recent accident.

We will be acting on your behalf in connection with your case.

...

We are currently in the process of reviewing the details of your accident and we will be writing to you in more depth about your case in the next few days.

In the meantime, please feel free to contact us.

So I felt free to contact them. As follows.

Dear Ms xxxx

I am in receipt of your letter following my accident of 28 September.

Let's be clear about this.

You do not represent me, and you will not be acting on my behalf in any "case".

There is no case. I have no injuries, real or imaginary, arising from the incident and I do not intend to invent any in pursuit of a spurious claim.

I suggest you go and look for some other ambulances to chase.

Hugs and kisses,
Paul

This has annoyed me about a thousand times more than the accident itself. Not sure why I'm sharing this, other than to vent, but the whole 'compensation culture' aspect, and the way in which the letter tries to imply this is just a natural element of the claim process to be followed through to its conclusion, makes me seethe.

Or is this just a poor solicitor trying to earn a living?

31

Same thing happened to me

I got calls from several claims companies. One guy literally said "If you were to remember anything - even a twinge in your neck, even a few days after the accident - we can claim for whiplash and get you money." Eventually he basically said; just make it up, everyone else does - it's an expense that insurance companies expect now and have a fund for.

I told him I'd suffered no injuries in the accident, so he gave up. Then I got another car and my insurance was whacked up, because I'd had an accident. The fact that it was agreed that I was in no way at fault didn't matter - standard procedure. It left me wishing I'd taken the ambulance chaser's cash to cover the increase.

4
Mac45 | 1 October 2011 - 7:24pm

It's

very common.

Invent a slight twinge that goes away after a day and get £500 - a lot of people will go for that.

And the solicitor will be billing the insurance company as well.

0
Slick | 1 October 2011 - 7:28pm

Welcome to

Us and Them.

These days it's less obvious who 'Them' is but certain things, like this, remind you of who (or what) they are. It used to be about class. Now it's about knowing the system, the dream we apparently all dream is to be protected from ourselves despite ourselves, to be able to sue at the drop of a hat.

We used to be cogs in wheels, part of a common aim, which is, relatively speaking, substantial. Now we're the litigious irritation at the end of some rusty spoke that prompts an automated response from a systemised process. And to top it all we can call that response "advice from a solicitor".

What the f**k counts for professional advice these days?

0
Ahh_Bisto | 1 October 2011 - 8:41pm

It's a wonderful world

A few years back I was coming out of the Arndale Centre (as was) in Wandsworth. This guy in a suit came up and asked if I'd been in any accidents in the previous year.

I said "Yes. I was walking along when an ambulance went down the road, lights flashing, siren wailing. Next thing I know this guy in a suit came legging it along the pavement in the same direction. Knocked me clean off my feet".

"Oh were you hurt? When did this happen?"

It was absolutely wasted on him.

15
Carl Parker | 1 October 2011 - 8:52pm

I had a minor prang 2 years back when

(get this) I was rear-ended by a motorbike, fortunately for us both at low speed. No injuries, minor damage but repairs needed. When I rang the insurance company to report it, they were more interested in trying to get me to sue the biker ("Are you really sure you're not hurt - not even some soreness?") than they were in getting my car fixed.

I deplore this invented "compo" culture and the idea that it's the insurance company that pays. (Aye, but then our premiums go up don't they?) (Yes Mark: so get your money's worth.) However, it's pretty hard to feel sympathy when even the insurers themselves seem to be at it.

0
Mark JF | 1 October 2011 - 9:00pm

I commented on your sccident

On Another Site. There's not the room there for in-depth discussion, but I should have mentioned that you would be hounded by credit hire/no win no fee 'experts', all out to make a proifit out of your misfortune. They are the scourge of the insurance world, and the effect they have on inflated costs, and spurious medical claims have gone a long way in pushing car insurance premiums to their present levels. There are efforts being made to curb their excesses, but these things grind slowly.

0
policybloke1 | 1 October 2011 - 9:09pm

I know little about all this

so excuse the dumb question, but how does 'no win/no fee' work? Are the lawyers taking a punt that they'll win more than they'll lose thus covering their costs?

0
stimpy | 1 October 2011 - 9:23pm
The Californian | 1 October 2011 - 9:48pm

Nice one, thanks

Let me guess, the ambulance chasers arrange the costs insurance but charge a large premium for doing so?

0
stimpy | 2 October 2011 - 11:09am

I imagine so

I am sure that there is much high level high finance negotiating in high places between the insurers and solicitors about these 'arrangements'.

0
The Californian | 2 October 2011 - 12:11pm

I know

And thanks for the (useful) advice you gave me.

If these twats pursue me any further, then the Law Society will be my next port of call.

0
Paul Waring | 1 October 2011 - 10:50pm

Wasn't one of the London police stations accused recently

of selling details of road traffic accidents to these shysters?

0
davebigpicture | 1 October 2011 - 9:47pm

Bravo

If everyone was capable of dealing with incidents like this in such a mature and reasonable fashion the world would be a better place.

Bad sending off today by the way - not sure we'd have won 11 v 11.

1
Spartacus Mills | 1 October 2011 - 10:16pm

Don't get me started

Prangs on the motorway I can deal with.

Incompetent/corrupt referees - not so much.

And I don't use the word corrupt lightly. What happened today was - at best - incompetence above and beyond what is acceptable.

2
Paul Waring | 1 October 2011 - 10:54pm

Incompetence

It was certainly incompetent. Dalglish's public critism of referees may have played a concious or unconscious part in Martin Atkinson's approach to the game. That sort of thing has always worked for Wenger and Fergie.

Rodwell was rightly furious. I thought Charlie Adam did a good job in escorting him off before he did anything silly. I hope he gets the card rescinded.

0
Spartacus Mills | 1 October 2011 - 11:10pm

He won't

We both know that.

But today's result was irrelevant anyway. We are both second division teams to all intents and purposes now. Fourth place is the best that anyone outside the Mancs and Chelsea can aim for. Essentially, football is fucked. This might be the year the season ticket finally goes.

0
Paul Waring | 1 October 2011 - 11:22pm

two seasons back

after 10 years in Anfield main stand I couldnt afford it any more. Sadly I agree with you - though some years it is close and we could and should have won the Premiership a couple of seasons ago. Things might change if Sky lose the court case and feel they cant make so much money out of football.

Rodwell was never a sending off - though I enjoyed the result, it would have been a different game with even sides.

0
paulwright | 2 October 2011 - 8:46am

I must be a mug

I'm sitting here with a badly broken leg as a result of a pushbike-car encounter (previously mentioned on this forum in an attempt to elicit sympathy/reading material suggestions). I now face eight weeks on crutches and I'm already fed up with it. However, I've been surprised by the number of colleagues/acquaintances who have expected me to get lawyers involved and to start claiming compensation/damages.
As far as I'm concerned it's just one of those things that happens and I want to carry on and get it all behind me. Fortunately I'm able to work at home so I'm not losing much income. But even so, am I a fool for not claiming my 'full entitlement' in compensation for injury/disability etc from the driver?

2
mutikonka | 2 October 2011 - 2:36am

Your local authority

forks out millions every year in compensation paid out to people who trip over cracked paving stones or an un-trimmed grass verge on the way back from the Pub or their local crack den or wherever.
Would be better if your local council could instead pool all that money together and spend it on fixing the pavements for everyone, and maybe keep a few libraries, nurseries and swimming pools open. Nope instead lots of dosh goes to these cowboy legal firms and whatever is left goes to Mr Blame-Culture and his wife, Mrs Entitlement to keep them in cigs and pies for a month. Grrrr!

2
Dr Volume | 2 October 2011 - 2:53am

In defence of lawyers...

I don't know the full ins-and-outs of this, but based on what you've posted here, it sounds likely that the other driver is making a claim against you. As responsible insurance companies do, yours has appointed a solicitor to represent you, as the defendant in any case that goes to court. If you check the small print of your policy, you should see that it has the right to do that.

Just because the other driver admitted liability at the time, it doesn't mean that he didn't change his mind on discussing matters down the pub/after pressure by his insurer/after seeing an advert for an ambulance-chasing law firm.

But credit-hire car rental companies are the work of the devil.

0
ratbiter | 2 October 2011 - 8:02am

Nope.

The other driver has formally admitted liability to his and my insurance company and the repair work is going forward on that basis - essentially the insurance element of the incident is, to all intents and purposes, closed - and was so BEFORE the lawyers even contacted me.

0
Paul Waring | 2 October 2011 - 9:20am

I have to wonder

If, as you say, the insurance element of the incident was over, whether or not your insurers have breached the Data Protection Act by providing the data they hold on you to the solicitors. Whilst there may be some small print on your policy wording to cover them whenever there is potentially a claim, I would think that they are not allowed to just give out your details to another party when there is no such potential.

If they have breached the DP Act, you could be entitled to compensation from your insurer. I know that your intention here is not be compensated but perhaps if more people used this legislation against insurers, they might adopt a more reasonable attitude in the future when it comes to dishing out their clients' details.

A few weeks ago my niece, a student, who had racked up a substantial debt on her credit card without my sister's knowledge, was awarded a £300 compensation from her bank. The reason for this was that a concerned member of bank staff had provided the information about the debt to my sister (her mother). Whilst the bank advisor (who knows my sister well) had done this for the best motives, the bank soon realised that, by doing so it had breached the DP Act in relation to my niece. The bank then contacted my niece and offered her £20. Shrewd beyond her years, she held out for the final offer of £300 which was most helpful for an impoverished student.

1
The Californian | 2 October 2011 - 12:05pm

Fair enough

That does sound a bit ambulance-chasey then.

0
ratbiter | 2 October 2011 - 2:21pm

Nowhere to be seen

Try getting these ambulance chasers to settle a claim when the offending driver has disappeared back to Germany. They usually give up after awhile because the paperwork is not forthcoming. In the meantime the renewal premiums get pumped up while you stick with the same insurance company as the claim is ongoing. Oh and the replacement car while your car is off the road? Not if the offending party is a foreign driver I was told. Had to rely on a dinky toy from the repairers.

Ever been injured at a gig? Shoved over in a mosh pit? Believe it or not some of these end up as insurance claims. It was part of my job to deal with these and they went on for years. Usual outcome; £500 settlement to claimant to go away, £4000 to claimant's solicitors and similar amount to insurance company's legal people. The one that most annoyed was from a lady who claimed to have fallen off a kerb, in an area she should not have been in, and was represented by an accident solicitor who was also her husband.

0
Beany | 2 October 2011 - 10:16am

Sadly, this is not a new phenomenon.

Whatever the Daily Wail will claim, this isn't something that's sprung into life as a consequence of the rise of the Shameless Generation of workshy spongers staggering hungover into the daylight thanks to Gordon Brown's shameful mismanagement of, er, wait a sec, where was I?

Oh yes. This sort of thing's been around for a long time, it's just got better publicity these days, like everything else that's batted around in cyberspace.

I had the experience, 25 years ago, of trying to tell a loss adjuster that no, I didn't want to make a claim, only to be told that I may as well accept a payout, as my insurers had a 'knock for knock' agreement with the other party's insurers.

'But there was no damage to my vehicle.', I argued.
'Doesn't matter.', I was told.
'The other guy's claiming, so you'll get a payout too, as liability is shared. He's claiming for new leathers, boots, etc. etc.'.
'But I'm not admitting liability! I'm not claiming any money either! And he ran into the back of me!'.

(A twerp clipped his Triumph Trident front tyre on my Suzuki exhaust pipe on a roundabout, and slung himself down the road as a result)

After a while you realise you're wasting your breath.

0
Vulpes Vulpes | 2 October 2011 - 10:55am

"It's nothing to them..."

A person at work rode a bicycle on to site, stopped, fell off it and then put in a claim against the company because the pavement they attempted to put their foot down on wasn't high enough. It was quicker and cheaper for them to pay out than to challenge it. "They can afford it" seemed to be the reasoning, however I'm guessing the MD won't be taking that out of his end of year bonus. In the end, I suppose you can only navigate life by the moral compass you've been given, or acquired.

0
skirky | 2 October 2011 - 11:21am

Ouch

I did that the other day. Approaching a red light I unclipped my right foot in anticipation of stopping. When I did stop, I tried to put my left foot down and just fell over on my side.

I have sued myself for being an idiot.

2
Spartacus Mills | 2 October 2011 - 1:16pm

Maybe you could make yourself

feel a bit better about it by going along with the ambulance-chasing, your insurance premium is going up next year anyway, and when you win donate your 'winnings' to a charity of your choice.

0
happy harry | 2 October 2011 - 11:33am

Free iPad 2 For Every Admitted Claim!

I saw this plastered all over the windows of a firm of Solicitors the other day - which sends out completely the wrong message as far as I'm concerned, but I guess it's just the way things are going these days...

0
Andrew F | 2 October 2011 - 12:53pm

No that

is depressing.

1
Spartacus Mills | 2 October 2011 - 2:33pm

The Observer, October 2nd 2011

Everyman Crossword

16 ac. Working lunches with a macabre lawyer (9,6).

We've been out by the Thames. I was doing the crossword on the train home when I had the Eureka moment. This blog has permeated my life to such an extent that my next thought was I'll have to post this on the ambulance chaser thread. My next thought was, I hope no-one gets there before me. Oh dear.

5
Carl Parker | 2 October 2011 - 4:47pm
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